Wine, Beer & Spirits Advocate – Customer Experience

BWS; Central Coast; On-site; AUD 45,000 - 55,000; Part time

Benefits offered by this job

Exclusive discount card for BWS and Es

Discounts with Endeavour Group brands

Endeavour wellbeing support

Job summary

BWS is seeking energetic Team Members to engage with customers, share product knowledge, and help create memorable moments in-store. You will promote loyalty programs, ensure stock availability, and maintain a clean, safe environment aligned with responsible service guidelines.

Join a sociable, inclusive team where you can grow your career and contribute to a positive customer experience across our Australian stores.

Qualifications

• Excellent customer service skills.
• Able to engage with customers confidently and authentically.
• Willingness to learn about products and promotions.
• Able to work across day/evening/weekend shifts.

Responsibilities

• Engage with customers and share passion for products to create memorable moments.
• Promote BWS loyalty programs and promote current offers.
• Ensure shelves are stocked with best options for customers.
• Maintain a safe, clean store environment for customers and team.
• Uphold the responsible service of alcohol guidelines.
• Be yourself, bring energy, and contribute to a sociable store culture.

Skills

Customer service

Teamwork

Communication

Adaptability

Job description

BWS is seeking energetic Team Members to engage with customers, share product knowledge, and help create memorable moments in-store. You will promote loyalty programs, ensure stock availability, and maintain a clean, safe environment aligned with responsible service guidelines.

Join a sociable, inclusive team where you can grow your career and contribute to a positive customer experience across our Australian stores.