Wine, Beer & Spirits Advocate - Customer Experience

BWS; Coolum Beach; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Exclusive discounts

Wellbeing support

Team environment

Job summary

BWS is seeking a friendly Team Member to engage with customers, share our product passion, and help create memorable shopping moments. You’ll promote loyalty benefits, keep shelves stocked, and maintain a safe, welcoming store. The role emphasizes teamwork, flexible hours, and a lively, sociable store culture.

Join our Endeavour Group network and enjoy exclusive store discounts and wellbeing support while contributing to a fun and inclusive team environment across our Queensland locations.

Qualifications

• Ability to talk with customers confidently and authentically
• Good availability across the day, evenings and weekends
• Ability to work autonomously and as part of a team
• Genuine interest in learning and expanding product knowledge
• Willingness to contribute to a safe, clean store environment

Responsibilities

• Actively engage with customers and share passion for products
• Promote loyalty programs and store benefits to customers
• Maintain stock levels on shelves and ensure broad product availability
• Uphold responsible alcohol service guidelines and age checks
• Contribute to a safe, welcoming store environment for customers and teammates

Skills

Customer communication

Availability

Team player

Product knowledge

Job description

BWS is seeking a friendly Team Member to engage with customers, share our product passion, and help create memorable shopping moments. You’ll promote loyalty benefits, keep shelves stocked, and maintain a safe, welcoming store. The role emphasizes teamwork, flexible hours, and a lively, sociable store culture.

Join our Endeavour Group network and enjoy exclusive store discounts and wellbeing support while contributing to a fun and inclusive team environment across our Queensland locations.