Wildlife Social Media Engagement Specialist

Australian Wildlife Conservancy; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Australian Wildlife Conservancy (AWC) is seeking a highly organized Social Media Community Coordinator in Sydney to grow and manage our online communities. You will craft social-first content, respond to enquiries, and turn audiences into advocates for Australian wildlife through engaging storytelling across Facebook, Instagram, LinkedIn, TikTok and YouTube.

You will work closely with field staff, creators and communications colleagues to simplify conservation stories for diverse audiences,

Qualifications

• Demonstrated capability in managing online communities, including moderation and audience engagement.
• Ability to create engaging social media content, including written, visual and short-form video content.
• Proficiency in adapting content for different social media platforms, including Facebook, Instagram, LinkedIn, TikTok and YouTube.
• Working knowledge of key content creation tools such as Adobe Creative Cloud and Canva.
• Familiarity with social media publishing and monitoring tools such as Meltwater Engage and Meta Business Suite.
• Demonstrated ability to coordinate with multiple stakeholders and deliver content within deadlines.
• Strong written communication, editing, and proofreading skills.

Responsibilities

• Audience and community focus: Understands audience needs and communicates in a responsive, respectful and engaging way that builds trust.
• Digital communication and storytelling: Translates complex information into clear, accurate and engaging social content for different audiences and platforms.
• Judgement and issue awareness: Recognises sensitive or emerging issues, applies sound judgement and escalates matters appropriately.
• Planning and prioritisation: Organises competing tasks, maintains attention to detail and delivers quality work within agreed timeframes.
• Collaboration and relationship building: Develops productive working relationships and works effectively with colleagues and stakeholders to achieve shared outcomes.
• Adaptability and initiative: Responds constructively to changing priorities, identifies opportunities and takes ownership of agreed actions.
• Continuous improvement: Identifies practical ways to improve content, community management processes, guidance and workflows.
• Conservation commitment: A genuine interest in AWC's conservation purpose and willingness to work collaboratively in support of that purpose.
• Values and safety: Demonstrates AWC values and contributes to a safe, respectful and inclusive workplace

Skills

Online community management

Content creation

Social media strategy

Audience engagement

Editing and storytelling

Interviewing experts

Cross-functional collaboration

Project coordination

Education

Bachelor's degree in Communications, Journalism, Marketing or related discipline; or equivalent demonstrated experience

Tools

Adobe Creative Cloud

Canva

Meltwater Engage

Meta Business Suite

Monday.com

Job description

Australian Wildlife Conservancy (AWC) is seeking a highly organized Social Media Community Coordinator in Sydney to grow and manage our online communities. You will craft social-first content, respond to enquiries, and turn audiences into advocates for Australian wildlife through engaging storytelling across Facebook, Instagram, LinkedIn, TikTok and YouTube.

You will work closely with field staff, creators and communications colleagues to simplify conservation stories for diverse audiences,