Water Technician

Pristine Water Systems Dayboro; North Lakes; On-site; AUD 52,000 - 68,000; Full time

Job summary

Pristine Water Systems Dayboro – North Lakes QLD is seeking a technician to provide technical water system solutions, advice and service to residential and commercial customers, following the Pristine Water Systems Australia (PWSA) operating procedures and Operations Manual.

You will complete scheduled jobs, maintain documentation, contact leads promptly, and liaise with customers while upholding the PWSA brand. The role requires a Class C licence and fitness for field work.

Qualifications

• Current Class C driver's licence.
• Fit enough for climbing, lifting drums, and mobile work.
• Willingness to work outside normal hours as needed.

Responsibilities

• Complete scheduled jobs daily.
• Update documentation, quotations and invoicing with Managers.
• Contact leads within 24–48 hours and follow up on quotes.
• Communicate regularly with scheduled customers.
• Maintain professional image representing the PWSA brand.
• Lead business development via letter-box drops and liaise with domestic/commercial contacts.
• Daily administration including invoices and assessment sheets for all jobs/quotes.
• Update the required database system.
• Stocktake filters and chemicals to ensure on-hand stock.
• Report to Franchisee/Employer on activities weekly.

Job description

Pristine Water Systems Dayboro – North Lakes QLD

Provide technical water system solutions, advice and service to residential and commercial customers following the Pristine Water Systems Australia (PWSA) operating procedures and Operations Manual.

Key responsibilities

Complete scheduled jobs on a daily basis

Maintain and update appropriate documentation, quotation and invoicing, in consultation with the Managers

Regular and timely contact of leads (within 24 to 48 hours) and follow-up assessment/quotes of all daily leads provided by the National call centre as well as through direct referrals

Regular communication and follow-up with scheduled customers as required

Maintain a professional manner and image at all times, representative of the PWSA brand

Regular business development activities via letter-box dropping and liaison with domestic and commercial contacts

Daily administration activities, including completing invoices and assessment sheets for all jobs/quotes

Appropriate updates to the required database system

Regular stocktake of items including filters and chemical to ensure required products are on hand at all times to successfully undertake jobs

Daily and weekly communication and reporting to Franchisee / Employer on business development activities, administration, sales, banking, stock takes and day to-day customer contact issues

About you

Current Class C Drivers licence

Level of fitness suitable to successfully undertake the physical requirements of the position, including regular climbing and movement in and out of vehicle, climbing ladders and accessing water tanks and lifting products and chemical drums into vehicle, pulling hoses and walking on a daily basis during cleaning process

Ability to work outside the normal span of hours at times