Water Technician

Pristine Water Systems Australia; Dayboro, Samford Valley; On-site; AUD 60,000 - 75,000; Full time

Job summary

Pristine Water Systems Australia is seeking a proactive Water Technician to service residential and commercial customers with practical water system solutions and sound advice. You will complete scheduled jobs, provide professional servicing, maintain job documentation and stock, and present a clean, professional image for the PWS brand in the field.

Applicants should hold a current Class C driver’s licence, demonstrate strong communication and reliability, and be eager to learn PWS procedures

Qualifications

• Experience in customer-facing roles is preferred.
• Strong communication and interpersonal skills.
• Reliable, organised and able to work independently.
• Willingness to learn water treatment systems and procedures.

Responsibilities

• Complete scheduled customer water system servicing and advice.
• Maintain customer communication, follow-ups, quotes.
• Document jobs, assessments, quotations, invoices in field app.
• Maintain stock of filters, chemicals and products.
• Keep vehicle clean and presentable to company standards.
• Assist with local marketing activities when required.

Skills

Customer service

Communication

Independence

Problem solving

Job description

About the position

As a PWS Water Technician you'll work directly with residential and commercial customers, providing practical water system solutions, advice and service in line with Pristine Water Systems operating procedures.

What you'll be doing

• Complete scheduled customer jobs and provide professional water system servicing, advice and support.
• Maintain regular communication with customers, including following up leads, assessments and quotes.
• Complete job documentation, assessment sheets, quotations, invoicing and database updates in the field app.
• Maintain stock levels of filters, chemicals and other products required to complete scheduled work.
• Maintain a professional PWS image, including keeping the work vehicle clean and presented to PWS standards.
• Assist with local marketing, shows, expos or other promotional activities when required.

What we're looking for

• Current Class C driver's licence.
• Strong customer service and communication skills.
• Reliable, organised and comfortable working independently across a daily job schedule.
• Practical problem-solving ability and willingness to learn PWS systems, procedures and water treatment solutions.

Physical requirements

This is an active field-based position: regularly getting in and out of a vehicle, climbing ladders, accessing water tanks, pulling hoses, walking during cleaning processes and lifting products or chemical drums into the vehicle.