Waste Support Officer

Armidale Regional Council; Armidale; On-site; AUD 58,000 - 72,000; Full time

Benefits offered by this job

Flexible working

9-day fortnight

Generous leave

Job summary

Armidale Regional Council is seeking a Waste Support Officer to provide high‑level administrative and customer service support to the Regional Waste Team. You’ll assist the Manager with critical tasks, coordinate meetings, respond to customers, and manage general correspondence.

You’ll also engage with internal and external stakeholders to advance waste minimisation and resource recovery, aligned with Council’s sustainability goals.

Qualifications

• Two years’ experience in administration or customer service required.
• Understanding of waste minimisation or environmental management preferred.
• Strong writing skills for reports and meeting documentation.

Responsibilities

• Provide operational and project support to the Regional Waste Team.
• Assist the Manager, coordinate meetings and respond to customers.
• Engage with stakeholders to advance waste minimisation and sustainability.
• Contribute to safety culture and continuous improvement in service delivery.

Skills

Administration experience

Customer service experience

Writing skills

Organisational skills

Problem solving

Education

Environmental Management degree

Education degree

Job description

Let’s start with the important stuff. This role includes:

• Salary from $1,420 per Week (plus super) based on a 35-hour week.
• Flexible working provisions and a 9-day fortnight
• Generous leave entitlements.
• Access to a range of physical and mental wellbeing initiatives, including discounted gym memberships and free, confidential support through an independent Employee Assistance Program (EAP)

The Role

Armidale Regional Council is seeking a Waste Support Officer to provide high-level administrative and customer service support to the Regional Waste Team. In this role, you’ll assist the Manager with critical tasks, coordinate meetings, responding to customers, and manage general correspondence. You’ll also engage with internal and external stakeholders to advance waste minimisation and resource recovery, aligned with Council’s sustainability goals.

Your responsibilities will include operational and project support, continuous improvement, and contributing to a strong safety culture. You’ll play a key role in enhancing Council’s essential waste service delivery and sustainability, while upholding our core values of wellbeing, inclusion, commitment, and transparency.

About You

To thrive in this role, you’ll bring at least two years’ experience in administration or customer service, along with a strong understanding of waste minimisation, resource recovery, or environmental management. Your well-developed writing skills will support the creation of reports, correspondence, and meeting documentation, while your organisational and problem-solving abilities will help you manage competing priorities with confidence.

You’re someone who communicates effectively, maintains confidentiality, and builds positive relationships with both internal teams and the community. If you have tertiary qualifications in Environmental Management or Education, experience in grant writing, or have delivered environmental campaigns, that’s a bonus.

At Council, we value people who take pride in their work, support their teammates, and care about making a real difference. If that sounds like you, we’d love to welcome you to the team.