Warehousing & Customer Service Specialist (Forklift)

IQS Solutions; Mackay Regional; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Weekdays only – weekends free

Training provided

Rewards/bonuses

Family-owned company

Job summary

IQS Solutions is a family owned Queensland business supplying safety and workwear across industries. We seek an energetic team player for a full-time warehouse role with 38 hours per week, Monday to Friday, 8am–4pm. You will handle stock, order processing, and counter service while learning the embroidery machine.

Required forklift license, reliable transport, and strong customer service. Training provided; enjoy a supportive, family-owned environment with a focus on quality and teamwork.

Qualifications

• Must hold a forklift license.
• Previous Warehouse, Inventory and customer service experience preferred.
• A reliable person available to work Monday to Friday, 8am–4pm.
• Able to work 38 hours per week.
• Must have reliable transport to and from work.
• Attention to detail in all areas of the role is essential.
• Good computer skills and quick learner.
• Ability to perform in a fast-paced environment.
• Lifting is required; must be fit.
• Great customer service skills and enjoy communicating with customers.
• Able to work unsupervised.
• Helpful, keen team player.
• High standard of personal presentation and hygiene.
• Cheerful and happy nature essential for counter service and sales.
• Training provided.
• Learn to operate the embroidery machine.

Responsibilities

• Involved in the everyday operations of the warehouse and keeping it tidy.
• Unloading and loading of delivery vehicles by hand or forklift.
• Unpacking stock and storing stock in warehouse.
• Stock control – inwards/outwards, stocktakes.
• Quoting, processing customer orders, raising purchase orders, receipting of goods, processing and despatching orders to customers.
• Picking and checking orders.
• Organise order pickup/delivery with freight providers.
• Assist customers face to face in store with product enquiries and order collection.
• Communicate with customers in person, by phone or email.
• May be involved in the embroidery department, picking clothing orders and operating the machines.

Skills

Attention to detail

Good computer skills

Fast-paced environment

Customer service

Team player

Work unsupervised

Reliable transport

Cheerful disposition

Tools

Forklift

Embroidery machine

Job description

IQS Solutions is a family owned Queensland business supplying safety and workwear across industries. We seek an energetic team player for a full-time warehouse role with 38 hours per week, Monday to Friday, 8am–4pm. You will handle stock, order processing, and counter service while learning the embroidery machine.

Required forklift license, reliable transport, and strong customer service. Training provided; enjoy a supportive, family-owned environment with a focus on quality and teamwork.