Warehouse & Trade Counter Team Member

seek.com.au; Brisbane; Hybrid; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Stable daytime hours

Friendly team culture

Growth opportunities into sales

Job summary

Aerofast in Brisbane's Woodridge branch is seeking an energetic, versatile all-rounder for a hybrid role that blends warehouse duties with front-facing customer service. You’ll manage bulk orders, assist tradies at the trade counter, and respond to phone inquiries with accurate pricing.

The role includes picking, packing, stock receive, and stock verification; forklift operation if licensed, plus ERP learning as part of daily tasks. Daytime hours and a friendly team environment are offered.

Qualifications

• Experience in warehousing, trade counter, or internal sales environment.
• Knowledge of fasteners or construction hardware highly regarded.
• Proficiency with inventory and ERP software.

Responsibilities

• Pick, pack, and prepare orders for despatch.
• Receive stock, unload deliveries, verify against packing slips.
• Operate forklift if licensed.
• Conduct cycle counts and stocktakes for inventory accuracy.
• Greet trade counter customers and provide product recommendations.
• Handle phone and email enquiries, take orders and provide pricing.
• Process sales orders in the ERP system.

Skills

Warehousing experience

Customer service

Computer literacy

Tools

ERP system

Job description

About our business and the role:

Aerofast is a premier fasteners and construction supplies distributor with three location across South East Queensland. We have built a reputation as 'go to' suppliers for the SEQ market through our extensive industry knowledge and best in class products and service.

With this position commencing early January 2027

we are looking for an energetic, versatile all-rounder to join our busy Woodridge branch. This hybrid role splits your time between active warehouse operations and front-facing customer service.

One moment you’ll be picking bulk orders of fasteners, bolts, silicone and adhesives; the next, you’ll be assisting tradies at the trade counter or over the phone. If you enjoy a mix of physical work and genuine human connection, this is the perfect balance.

Key responsibilities - Warehouse:

• Pick, pack, and prepare for despatch customer orders accurately from our extensive inventory.
• Receive incoming stock, unload deliveries, and verify items against packing slips.
• Operate a forklift (if licensed) to move pallets and manage bulk racking.
• Conduct regular cycle counts and stocktakes to maintain impeccable inventory accuracy.
• Greet trade counter customers and provide expert product recommendations.
• Handle phone and email enquiries, taking orders and providing accurate pricing.
• Process sales orders efficiently using our internal ERP system.

What we're looking for:

• Prior experience in a warehousing, trade counter, or internal sales environment.
• Knowledge of fasteners or general construction hardware is highly regarded.
• Solid computer skills with the ability to learn inventory and ERP software quickly.
• Excellent communication skills and a friendly, solution-oriented attitude.
• Physical fitness to comfortably lift and move heavy boxes.

What we offer:

• Stability & Security: Secure a long-term career path with an established business.
• Work-Life Balance: Standard daytime hours with a predictable Monday-to-Friday schedule.
• Great Environment: Join a tight-knit, down-to-earth team with a fun, supportive culture.
• Growth Potential: Internal promotion opportunities into sales or account management.

If you are a motivated individual with warehouse or trade counter experience and are seeking a full-time opportunity with a reputable organisation, we would like to hear from you.

Applicants must have full unrestricted permanent rights to work in Australia, a current Australian driver's licence and reliable transport.