Warehouse Team Leader

Jingdong Logistics; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

JINGDONG Logistics is hiring a Warehouse Team Leader in Sydney, AUS, to lead the outbound team, coordinate picking, packing, and related tasks, and ensure timely, accurate fulfillment. You will monitor real-time operations, drive continuous improvement, and maintain high safety and quality standards.

As part of JD Logistics, you will work with cross-functional teams to optimize layouts, reduce errors, and improve space utilization while meeting tight schedules and customer expectations in a

Qualifications

• Experience leading outbound teams.
• Ability to monitor and optimize outbound processes.
• Strong focus on efficiency, accuracy and safety.
• Collaborative mindset across departments.

Responsibilities

• Manage outbound team members and coordinate picking, packing, and other tasks.
• Develop JIT wave monitoring plans and system-based order task allocation strategies.
• Monitor outbound processes in real time and liaise with courier partners.
• Analyze outbound data to optimize processes and space utilization.
• Organize skill training and enforce safety standards.
• Collaborate with logistics and customer service on inventory management and order fulfillment.

Skills

Team management

Logistics operations

Process optimization

Safety management

Job description

Warehouse Team Leader page is loaded## Warehouse Team Leaderlocations: AUS-New South Wales-Sydneytime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 30, 2026 (30+ days left to apply)job requisition id: JR104044**Who We Are**At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.**Our Global Reach**JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint.Learn more about who we are and what we do:**What We Offer**Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.**About The Team**You'll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.Team Management and Task Allocation:Responsible for managing the outbound team members and coordinating picking, packing, and other operational tasks. Develop JIT wave monitoring plans and system-based order task allocation strategies to ensure daily outbound tasks are completed efficiently and meet business time requirements.Process Monitoring and Exception Handling:Monitor all stages of the outbound process in real time (e.g., picking routes, packing standards), coordinate the resolution of customer-reported exceptions, and liaise with courier companies to complete parcel handovers. Ensure smooth outbound operations and improve customer satisfaction.Efficiency Optimization and Standard Compliance:Analyze outbound data (e.g., labor productivity, accuracy rate), optimize operational processes and storage layout, and promote the implementation of standardized work procedures to reduce error rates and improve outbound efficiency and space utilization.Staff Training and Safety Management:Organize skill training for team members to enhance proficiency in picking, packing, and other operations. Supervise the enforcement of safety standards, prevent operational risks, and foster a compliant and efficient work environment.Cross-Department Collaboration and Data Feedback:Collaborate with logistics and customer service teams to coordinate inventory management and order fulfillment. Aggregate outbound data and report issues, participate in process improvement initiatives, and drive continuous optimization of the outbound process.*At JINGDONG Logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.*Take the next step in your career, apply now and explore the opportunities we have to offer.# **Our growth is creating opportunities. Yours could be next.**What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses.Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier.As we continue to grow, so do the opportunities for the people who grow with us.## **Our global business**Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders.From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.## **So let's do this. Let's deliver joy.**