Warehouse Team Leader

JB Hi-Fi & The Good Guys; North Lakes; Hybrid; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Hybrid work model

Staff discounts

12 weeks parental leave

Employee Assistance Program (EAP)

Job summary

The Good Guys is seeking a Warehouse Coordinator to supervise warehouse activities, receive and dispatch stock for pickup or delivery, and coach team members to meet safety and compliance standards.

Responsibilities include stock handling, customer service at pickup points, record keeping, and regular stocktakes, with a focus on a safe, efficient warehouse layout. The role offers a hybrid working model for eligible positions.

Qualifications

• Key Competencies for Success in This Role:
• Customer focus in every interaction.
• Delivers results consistently under pressure.
• Identifies and nurtures talent to build careers and meet organizational goals.

Responsibilities

• Coach and develop team members to ensure all warehouse activities meet compliance and safety requirements
• Receive goods from suppliers, unload and store safely
• Provide great customer service to customers picking up orders
• Maintain records and invoices
• Participate in regular stocktakes
• Facility maintenance and layout ensuring a safe work environment in the warehouse at all times

Skills

Customer Focus

Drives Results

Develops Talent

Job description

At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.

We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.

Great careers start at The Good Guys - begin your journey with us today.

Why join The Good Guys?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Doing Good workplace giving program has raised millions for our charity partners to support positive impact in the community.
• commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

Coordinate and supervise efficient store warehouse activities, ensuring the correct stock is received and dispatched for pickup or delivery. Key Responsibilities:

• Coach and develop team members to ensure all warehouse activities meet compliance and safety requirements
• Receive goods from suppliers, unload and store safely
• Provide great customer service to customers picking up orders
• Maintain records and invoices
• Participate in regular stocktakes
• Facility maintenance and layout ensuring a safe work environment in the warehouse at all times

Qualifications

Key Competencies for Success in This Role:

• Customer Focus- Does everything through eyes of the customer.
• Drives Results- Consistently achieves results, even under tough circumstances.
• Develops Talent- Identifies and develops talent to build careers and meet organizational goals.

The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) - please don't hesitate to apply!