Warehouse Team Leader

JB Hi-Fi & The Good Guys; Gold Coast City; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Discounts across JB Hi-Fi Group

Hybrid working models

12 weeks paid parental leave

Employee Assistance Program (EAP)

Career development and training

Sustainability commitment

Job summary

The Good Guys on the Gold Coast is hiring for a Warehouse Coordinator to supervise warehouse operations, ensure accurate receiving and dispatch, and support customer pickup services. You will coach staff, manage records, and participate in stocktakes within a safety-focused environment.

Join a dynamic team within JB Hi-Fi Group offering hybrid options for eligible roles, ongoing training, and competitive remuneration with potential incentives.

Qualifications

• Focus on customer needs and service excellence.
• Ability to drive results and meet targets.
• Identify and foster talent within the team.

Responsibilities

• Coach and develop team members to ensure all warehouse activities meet compliance and safety requirements.
• Receive goods from suppliers, unload and store safely.
• Provide great customer service to customers picking up orders.
• Maintain records and invoices.
• Participate in regular stocktakes.
• Facility maintenance and layout ensuring a safe work environment in the warehouse at all times.

Skills

Customer focus

Drives results

Develops talent

Job description

At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.

We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.

Great careers start at The Good Guys - begin your journey with us today.

Why join The Good Guys?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Doing Good workplace giving program has raised millions for our charity partners to support positive impact in the community.
• commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

Coordinate and supervise efficient store warehouse activities, ensuring the correct stock is received and dispatched for pickup or delivery. Key Responsibilities:

• Coach and develop team members to ensure all warehouse activities meet compliance and safety requirements
• Receive goods from suppliers, unload and store safely
• Provide great customer service to customers picking up orders
• Maintain records and invoices
• Participate in regular stocktakes
• Facility maintenance and layout ensuring a safe work environment in the warehouse at all times

Qualifications

Key Competencies for Success in This Role:

• Customer Focus- Does everything through eyes of the customer.
• Drives Results- Consistently achieves results, even under tough circumstances.
• Develops Talent- Identifies and develops talent to build careers and meet organizational goals.

The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) - please don't hesitate to apply!