Warehouse Stores Specialist: Dispatch & Customer Service

Optimal Recruitment; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Optimal Recruitment is partnering with a globally recognised manufacturer of plumbing solutions in Australia. A hands-on Warehouse Storesperson role involves receiving, despatching, order processing and customer service, with a focus on accuracy and timely delivery across Australia and New Zealand.

Ideal candidates will have warehouse experience, a current forklift licence, and proven computer skills. You will join a team that values reliability, proactivity and strong communication with

Qualifications

• Experience in warehouse, stores, or logistics environments.
• Current forklift licence is required.
• Able to lift up to 20kg safely.
• Excellent attention to detail and strong organisational skills.
• Proactive, reliable and team-focused attitude.

Responsibilities

• Pick, pack and dispatch customer orders accurately and on time.
• Load and unload deliveries, trucks and shipping containers.
• Process orders, freight bookings, invoicing and related admin using internal systems.
• Manage stock movements, inventory control, FIFO and stocktakes.
• Process returns, credit claims and incoming deliveries.
• Monitor warehouse supplies and maintain accurate inventory records.
• Liaise with customers, suppliers, freight providers and internal stakeholders.
• Respond to customer enquiries and provide professional service via phone and email.
• Maintain a clean, organised and safe warehouse environment.
• Comply with company policies and safety requirements.

Skills

Warehouse experience

Forklift license

Microsoft Word

Microsoft Excel

Attention to detail

Organisational skills

Team oriented

Lift up to 20kg

Job description

Optimal Recruitment is partnering with a globally recognised manufacturer of plumbing solutions in Australia. A hands-on Warehouse Storesperson role involves receiving, despatching, order processing and customer service, with a focus on accuracy and timely delivery across Australia and New Zealand.

Ideal candidates will have warehouse experience, a current forklift licence, and proven computer skills. You will join a team that values reliability, proactivity and strong communication with