Warehouse & QA Officer

RIDLEY USA INC.; Lara; On-site; AUD 65,000 - 85,000; Full time

Job summary

Qualifications

• Competent understanding of HACCP.
• Strong administration capability with MS365 and Microsoft Office.
• High attention to detail and strong written/verbal communication.
• Ability to work across multiple stakeholders in operations.
• Problem-solving skills and confidence to elevate issues when required.
• Knowledge of organisational procedures and administrative processes.
• Exposure to FMCG or manufacturing environments.
• Experience with MRP2 or ERP systems.
• Understanding of production operations or feedmill systems.
• Competitive salary and benefits. Opportunities for advancement and professional development.
• Supportive and inclusive work culture.

Responsibilities

• Coordinating and supporting all site quality administration activities.
• Maintaining SOPs, work instructions, environmental and safety documentation.
• Supporting production teams to achieve targets (Right First Time, DIFOT, OEE).
• Supporting weighbridge, raw material receival and stock management processes.
• Ensuring staff follow safety, environmental and quality requirements.
• Participating in customer complaint investigations.
• Managing in-process testing regimes, retention samples and laboratory records.
• Providing training and support to site personnel on quality procedures.
• Preparing and dispatching raw material and feed samples to external labs.
• Participating in site audits, including HACCP, FeedSafe and internal reviews.
• Maintaining plant cleanliness standards and housekeeping of all quality/testing areas.
• Ensuring risks, hazards and non-conformances are recorded, investigated and closed out.
• Acting as the site’s point of contact for external auditors.
• Supporting stocktakes, receivals, quality checks, and compliance documentation.
• Actively contributing to continuous improvement meetings and initiatives.
• Supporting the Weighbridge Operations.

Skills

HACCP

MS Office

Attention to detail

Cross-functional teamwork

Problem solving

Procedural knowledge

FMCG exposure

ERP systems

Tools

MRP2

ERP systems

Job description

At Ridley, we are committed to building a diverse and inclusive workplace where every employee is valued and respected. As Australia’s leading provider of animal nutrition solutions, we have played a vital role in supporting the agricultural industry and broader food chain for over 30 years. Our culture is one of collaboration, innovation, and continuous improvement.

Job Description

Reporting to the Site Manager, the Warehouse & Quality Officer supports the daily quality, warehouse, and administrative functions across the site. You’ll work closely with Production Managers, Coordinators, Logistics, and Quality teams to ensure our manufacturing processes are safe, compliant, efficient and meet the highest standards.

Key responsibilities

• Coordinating and supporting all site quality administration activities
• Maintaining SOPs, work instructions, environmental and safety documentation
• Supporting production teams to achieve targets (Right First Time, DIFOT, OEE)
• Supporting weighbridge, raw material receival and stock management processes
• Ensuring staff follow safety, environmental and quality requirements
• Participating in customer complaint investigations
• Managing in-process testing regimes, retention samples and laboratory records
• Providing training and support to site personnel on quality procedures
• Preparing and dispatching raw material and feed samples to external labs
• Participating in site audits, including HACCP, FeedSafe® and internal reviews
• Maintaining plant cleanliness standards and housekeeping of all quality/testing areas
• Ensuring risks, hazards and non-conformances are recorded, investigated and closed out
• Acting as the site’s point of contact for external auditors
• Supporting stocktakes, receivals, quality checks, and compliance documentation
• Actively contributing to continuous improvement meetings and initiatives
• Supporting the Weighbridge Operations.

Skills and Experience

• Competent understanding of HACCP
• Strong administration capability and proficiency with MS365 and Microsoft Office
• High attention to detail and strong written/verbal communication skills
• Ability to work effectively with multiple stakeholders across operations
• Problem-solving skills and confidence to elevate issues when required
• Knowledge of organisational procedures and administrative processes
• Exposure to FMCG or manufacturing environments
• Experience with MRP2 or ERP systems
• Understanding of production operations or feedmill systems
• Competitive salary and benefits
• Opportunities for advancement and professional development
• Supportive and inclusive work culture

Ridley is an equal opportunity employer and welcomes candidates from all backgrounds to apply.