Warehouse / Internal Sales / Showroom All-Rounder

seek.com.au; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

seek.com.au is seeking a motivated Warehouse / Internal Sales / Showroom All-Rounder in Melbourne. This full-time role focuses on delivering excellent customer service, handling warehouse duties, and supporting showroom and internal sales activities.

The ideal candidate has at least 3 years of relevant experience, strong communication skills, and the ability to understand technical product information. Forklift licensing is essential and Fishbowl experience is advantageous.

Qualifications

• Minimum 3 years relevant experience.
• Ability to understand technical information and troubleshoot product-related issues.
• Willingness to communicate with architects and designers in writing.

Responsibilities

• Manage daily warehouse operations, including receiving, organising and dispatching goods.
• Maintain a clean, safe and well-organised warehouse.
• Respond to customer enquiries by phone, email and in the showroom.
• Provide friendly, professional and knowledgeable customer service.
• Understand customer needs and assist with technical questions and product-related problems.
• Provide general office assistance as required.
• Support showroom operations and internal sales activities.

Skills

Customer service

Communication

Computer literacy

Attention to detail

Technical troubleshooting

Written communication

Organisational skills

Forklift licence

Teamwork

Tools

Fishbowl

Job description

Warehouse / Internal Sales / Showroom All-Rounder

We are an online company specialising in quality tapware, showers and fireclay sinks. We are seeking a motivated and reliable Warehouse / Internal Sales / Showroom All-Rounder to join our team. This is a full-time, Monday-to-Friday position suited to someone with strong customer service skills, excellent attention to detail and the ability to understand and resolve technical product enquiries.

Key responsibilities

Manage daily warehouse operations, including receiving, organising and dispatching goods.

Maintain a clean, safe and well-organised warehouse.

Respond to customer enquiries by phone, email and in the showroom.

Provide friendly, professional and knowledgeable customer service.

Understand customer needs and assist with technical questions and product-related problems.

Provide general office assistance as required.

Support showroom operations and internal sales activities.

About you

Minimum 3 years relevant experience.

Strong customer service and communication skills, along with good computer literacy skills.

Ability to understand technical information and troubleshoot product-related issues as well as writing skills to communicate with architects and designers.

Good organisational skills and attention to detail.

Previous experience with Fishbowl is advantageous.

Technical knowledge of tapware, showers, sinks or related products is advantageous.

A current forklift licence is essential.

Ability to work independently and as part of a team.