Warehouse & Delivery Operator — Customer-First Logistics

AHIC (AUSTRALIA) PTY LTD; Melbourne; Presencial; AUD 48.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive remuneration

On-the-job training

Supportive team

Career development

Customer-facing variety

Descripción de la vacante

Totaline, a division of AHIC (Australia) Pty Ltd in Clayton, is seeking a motivated Warehouse, Store & Delivery Operator who is hands-on, safety-minded and customer-focused. The role blends warehouse operations with delivery duties and counter sales support.

You will receive, inspect and process stock, pick and dispatch orders, operate forklifts, and assist customers by phone, email or at the trade counter.

Formación

• Current forklift licence with warehouse experience.
• Current driver’s licence.
• Experience in warehousing, logistics, deliveries or a similar role.
• Good communication, organisational and problem-solving skills.
• Strong attention to detail and a customer-focused attitude.
• A positive, proactive approach and willingness to learn.
• Understanding of workplace health and safety requirements.
• Ability to undertake the physical requirements of the role, including manual handling.
• HVACR industry experience and Oracle ERP knowledge is advantageous.

Responsabilidades

• Receive, inspect and process incoming stock.
• Pick, pack and dispatch customer orders.
• Operate forklifts safely.
• Maintain accurate inventory and assist with stocktakes.
• Deliver and collect goods from customers and suppliers safely and on time.
• Plan delivery routes, complete documentation and conduct basic vehicle checks.
• Represent the division professionally when interacting with customers.
• Assist customers at the trade counter, by phone and via email.
• Process orders and respond to product enquiries.
• Support quotations, order follow-ups and product recommendations.
• Work with the team to deliver an excellent customer experience.

Conocimientos

Forklift licence

Driver's licence

Warehousing experience

Communication

Attention to detail

Customer service

Safety awareness

HVACR industry experience

Herramientas

Oracle ERP

Descripción del empleo

Totaline, a division of AHIC (Australia) Pty Ltd in Clayton, is seeking a motivated Warehouse, Store & Delivery Operator who is hands-on, safety-minded and customer-focused. The role blends warehouse operations with delivery duties and counter sales support.

You will receive, inspect and process stock, pick and dispatch orders, operate forklifts, and assist customers by phone, email or at the trade counter.