Ward Reception & Admin Coordinator

Queensland Government; City of Brisbane; On-site; AUD 60,000 - 70,000; Full time

Job summary

Queensland Government operates Princess Alexandra Hospital in Brisbane and is seeking a reception-focused professional to support patients, visitors and staff. You will be the ward's first point of contact, delivering friendly and compassionate service while handling administrative tasks with accuracy.

The role runs Monday to Friday, 7:30am–3:36pm. You will balance competing priorities, use hospital information systems, and contribute to high-quality care in a busy hospital setting.

Qualifications

• Friendly and organised professional providing welcoming reception services.
• Customer-focused in a fast-paced hospital environment.
• Ability to handle enquiries, admissions and transfers with care.

Responsibilities

• Provide professional reception services and compassionate patient support.
• Answer enquiries, assist visitors and complete admissions processes.
• Coordinate transfers and update patient information systems accurately.
• Maintain timely, courteous service for patients and staff.

Skills

Reception

Customer service

Administrative

Microsoft Word

Microsoft Excel

Communication

Teamwork

Tools

Hospital information systems

Job description

Queensland Government operates Princess Alexandra Hospital in Brisbane and is seeking a reception-focused professional to support patients, visitors and staff. You will be the ward's first point of contact, delivering friendly and compassionate service while handling administrative tasks with accuracy.

The role runs Monday to Friday, 7:30am–3:36pm. You will balance competing priorities, use hospital information systems, and contribute to high-quality care in a busy hospital setting.