Ward Clerk & Housekeeper: Patient Care & Ward Services

NHS Jobs; Liverpool; On-site; AUD 55,000 - 65,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a Ward Clerk & Housekeeper (Dual role) for the Respiratory Support Unit. The post combines ward clerical tasks with housekeeping duties to support patient care and ward efficiency.

The Ward Clerk will handle phone inquiries, documentation, and digital boards, while the Housekeeper coordinates cleaning, catering, and minor maintenance to maintain a safe, clean ward environment.

Responsibilities

• Answer phone and deal with patient enquiries.
• Ensure documentation is correct and order documentation required for the ward.
• Ensure digital boards show correct consultant information.
• Use the IPM system to confirm patient arrival and issue new appointments.
• Send out appointment letters.
• Coordinate all patient facilities services (cleaning, catering, minor maintenance) in ward areas to deliver a safe and comfortable environment.
• Work closely with contractors and support service departments; monitor quality standards, report deficiencies, and take action.

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking a Ward Clerk & Housekeeper (Dual role) for the Respiratory Support Unit. The post combines ward clerical tasks with housekeeping duties to support patient care and ward efficiency.

The Ward Clerk will handle phone inquiries, documentation, and digital boards, while the Housekeeper coordinates cleaning, catering, and minor maintenance to maintain a safe, clean ward environment.