Respiratory Unit Ward Clerk & Housekeeper

Liverpool University Hospitals NHS Foundation Trust; Liverpool; Vor Ort; AUD 50.000 - 61.000; Vollzeit

Zusammenfassung

Liverpool University Hospitals NHS Foundation Trust is seeking a dual-role Ward Clerk & Housekeeper for the Respiratory Support Unit at Royal Liverpool University Hospital. The role combines administrative duties with ward cleaning and patient support in a busy 10-bed respiratory unit.

Key tasks include handling patient enquiries, booking appointments, maintaining records in IPM and dashboards, and coordinating cleaning, catering and minor maintenance to ensure a safe, confidential environment.

Qualifikationen

• Excellent IT skills and ability to communicate confidently with patients face-to-face or on the phone.
• Confident in using trust patient IT systems (IPM, pens/dashboard) for notes and letters.

Aufgaben

• Answer the phone and manage patient enquiries.
• Book appointments and file clinical notes.
• Order and monitor stock and equipment; ensure ward cleanliness and safety.
• Coordinate cleaning, catering and minor maintenance in the ward.
• Work with contractors and support services to maintain quality standards.

Kenntnisse

IT skills

Phone handling

Patient communication

Tools

IPM system

Pens/Dashboard

Jobbeschreibung

Liverpool University Hospitals NHS Foundation Trust is seeking a dual-role Ward Clerk & Housekeeper for the Respiratory Support Unit at Royal Liverpool University Hospital. The role combines administrative duties with ward cleaning and patient support in a busy 10-bed respiratory unit.

Key tasks include handling patient enquiries, booking appointments, maintaining records in IPM and dashboards, and coordinating cleaning, catering and minor maintenance to ensure a safe, confidential environment.