Ward Clerk - Elderly Care Admin & Front Desk

Croydon Health Services; Croydon Shire; On-site; AUD 88,000 - 103,000; Full time

Job summary

Croydon Health Services NHS Trust is seeking a Ward Clerk for the Care of the Elderly unit at Croydon University Hospital. The role involves delivering seamless clerical and administrative support, welcoming visitors, and facilitating patient care.

The successful candidate will have excellent communication, strong IT skills, and the ability to work autonomously, with prior clerical experience considered advantageous within a busy hospital environment.

Qualifications

• Excellent communication and customer care skills.
• Good IT skills and familiarity with hospital administration processes.
• Ability to multi-task and prioritise under pressure.

Responsibilities

• Meet, greet and direct visitors and patients at reception.
• Perform clerical and administrative duties for the care of the elderly unit.
• Update Cerner with patient details and discharge information.
• Retrieve, file and track patient records; respond to enquiries by phone or in person.
• Ensure visiting rules and ward safety are maintained.
• Provide cover for other admin staff when needed.

Skills

Reception

Clerical

Customer care

IT skills

Communication

Tools

Cerner

HIM tracking

Job description

Croydon Health Services NHS Trust is seeking a Ward Clerk for the Care of the Elderly unit at Croydon University Hospital. The role involves delivering seamless clerical and administrative support, welcoming visitors, and facilitating patient care.

The successful candidate will have excellent communication, strong IT skills, and the ability to work autonomously, with prior clerical experience considered advantageous within a busy hospital environment.