Ward Clerk

Epworth; Melbourne; On-site; AUD 14,000 - 17,000; Full time

Benefits offered by this job

Salary package

Educational scholarship

Extra leave options

Health service discounts

Relocation assistance

Job summary

Epworth HealthCare Richmond is seeking an experienced Ward Clerk to provide administrative support to nursing teams across the Orthopaedics Unit and general wards. The role covers admissions, records, and patient interactions, with training in IPM systems and hospital information platforms.

We offer a flexible arrangement: permanent roles, full-time or part-time, with a salary package up to 15,900 AUD pre-tax and additional benefits including scholarships, extra leave, health service discounts,

Qualifications

• Previous experience in medical administration (hospital experience preferred)
• Knowledge of medical terminology
• Experience with IPM and healthcare systems
• Familiarity with hospital management or patient information systems
• Strong IT skills and confidence navigating multiple platforms
• Excellent communication, organisation, and time-management skills

Responsibilities

• Delivering timely and effective administrative support to the nursing team
• Assisting the Nurse Unit Manager with ward and team administration
• Managing and maintaining accurate medical records
• Overseeing admissions, transfers, and discharges within patient information systems
• Providing a warm, professional first point of contact for patients and visitors

Skills

Medical administration

Medical terminology

IPM/healthcare systems

Hospital information systems

IT skills

Communication & time management

Tools

IPM

Job description

Company Description

Epworth HealthCare is Victoria’s largest not‑for‑profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence‑based medicine to pioneer treatments and services for our patients.

Epworth HealthCare is Victoria’s largest not‑for‑profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence‑based medicine to pioneer treatments and services for our patients.

At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.

We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Job Description

Ward Clerk Opportunities - Richmond

Permanent | Full Time or Part Time - Epworth at Home (Monday to Friday, 6.5 hours per day)

Fixed Term | Full Time - Orthopaedics Unit (3BE - 12-month parental leave cover)

Key Responsibilities

• Delivering timely and effective administrative support to the nursing team
• Assisting the Nurse Unit Manager with ward and team administration
• Managing and maintaining accurate medical records
• Overseeing admissions, transfers, and discharges within patient information systems
• Providing a warm, professional first point of contact for patients and visitors

Qualifications

About You

You are a customer‑focused, proactive individual who thrives in a busy clinical environment and takes pride in contributing to high‑quality patient care.

• Previous experience in medical administration (hospital experience preferred)
• Knowledge of medical terminology
• Experience with IPM and healthcare systems
• Familiarity with hospital management or patient information systems
• Strong IT skills and confidence navigating multiple platforms
• Excellent communication, organisation, and time‑management skills

This role is ideal for an experienced Ward Clerk or medical administrator who thrives in a fast‑paced clinical environment and enjoys being at the heart of patient‑centred care.

Additional Information

Position Description Inherent Requirements

About Epworth at Home, Rehabilitation & Mental Health (Continuing Care and Support Services)

Epworth’s at Home, Rehabilitation and Mental Health services are some of the most progressive of their kind in Australia. Our clinical approach involves individualised treatment and collaborative team decision-making to achieve outstanding outcomes for patients. We have forged a strong team ethos across our campus locations i.e. Richmond, Camberwell and Hawthorn.

About Epworth Richmond

Epworth Richmond is a rapidly growing, fast‑paced and dynamic teaching hospital where you will work alongside top‑flight practitioners in all areas. You will challenge your skills, broaden your experience and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities and technologies.

At Epworth, it’s a community

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

• Salary package up to $15,900 pre‑tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia!
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates

We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature‑age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier‑free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.

Please Note- Applications will be reviewed as they are received, and the position may be filled before the application closing date.

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.