Medical Workforce Manager

Epworth; Melbourne; Presencial; AUD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary package up to $15,900 pre‑tax annually

Largest educational scholarship program in Australia

Ability to purchase additional leave

Reduced cost of health services

Relocation assistance available

Descripción de la vacante

A non-profit private health care provider in Victoria seeks a committed administrator to support the Medical Workforce team. The role involves efficient administration and operations within Clinical Institutes. Candidates should have a relevant degree in health administration or business, proven team leadership skills, and a focus on customer service excellence. The position offers competitive salary benefits, including educational scholarships and relocation assistance.

Formación

• Demonstrated experience in providing excellent internal customer service.
• Advanced written and spoken communication skills are essential.
• High level of confidentiality and professionalism in health services.
• Advanced written and spoken communication skills.
• Proficient in Microsoft Office applications.

Responsabilidades

• Deliver high‑quality support across the medical workforce.
• Drive and implement quality improvement initiatives.
• Guide and support a team to deliver outcomes.
• Maintain high confidentiality, discretion, and professionalism in a health services setting.
• Build rapport and strong relationships with Epworth staff, Visiting Medical Officers, and practice management teams.
• Manage multiple projects and priorities in a dynamic environment.

Conocimientos

Workforce management

Team leadership

Customer service

Project management

Interpersonal skills

Educación

Relevant degree/qualification in health administration or business

Herramientas

Microsoft Office Suite

Descripción del empleo

Company Description

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation.

Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Job Description

You’ll work closely with the Medical Workforce team and the Clinical Institute Administration team to deliver high‑quality support across the junior and senior medical workforce. This role ensures efficient, professional administration and smooth day‑to‑day operations within the Clinical Institutes.

The Medical Workforce team is responsible for supporting Epworth’s junior doctors, managing credentialing processes, and providing administrative support to the Clinical Institutes. The team is structured into dedicated functions that focus on junior medical staff, senior medical staff, and Clinical Institute administration.

You’ll be a values‑driven professional who is committed to high standards of service and operational excellence.

Responsibilities

• A strong understanding of, and commitment to, relevant Acts, industrial Agreements, Epworth Healthcare policies, procedures, and the staff Code of Conduct.
• Proven ability to drive and implement continuous quality improvement initiatives within your area of responsibility, with a customer‑focused approach to service delivery.
• Effective leadership skills, with the ability to guide and support a team, build strong working relationships, collaborate with key stakeholders, and deliver outcomes against agreed targets.
• A high level of confidentiality, discretion, and professionalism, particularly within a health services environment.
• Excellent interpersonal skills with the ability to build rapport and maintain strong, positive relationships with Epworth staff, Visiting Medical Officers, practice management teams, external partners, and other health professionals.
• Strong project management skills and the capability to manage competing priorities in a dynamic environment.

Success Criteria

• Experience in workforce management
• Experience leading a high functioning team
• Demonstrable experience in providing excellent internal customer service and continuous improvement
• Advanced written and spoken communication skills
• Excellent computer skills and sound knowledge of all Microsoft Office applications

Qualifications

• Relevant degree/qualification in health administration, business or relevant discipline

Additional Information

Why Join Epworth?

At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

• Salary package up to $15,900 pre‑tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates

We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature‑age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier‑free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.

Application Process

Ready to Make a Difference?

To apply, click the I’m Interested button to attach your CV and cover letter.

For more information about the role, refer to the attached position description or contact [e-mail] or call [phone].

Apply now… we’ve over 8,000 perspectives at Epworth and we’re ready to welcome yours!

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.