Waiter - Casual (Pre-Opening)

Andaz Gold Coast; Gold Coast City; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Food and beverage discounts

Duty meals and coffee while working

Discounted parking

Wellbeing initiatives

Learning, development and Hyatt career

Job summary

Andaz Gold Coast is seeking a friendly, switched-on casual waiter to help create memorable guest experiences by welcoming guests, taking orders, and delivering attentive service in a vibrant poolside/hotel setting.

You’ll join a team that values connection, positivity and a warm approach. Prior hospitality experience is a plus, but a genuine service mindset and willingness to learn are essential for success.

Qualifications

• Warm, composed and comfortable in a lively hospitality environment.
• Strong interpersonal skills with guests and colleagues.
• Attention to detail in a fast-paced setting.
• Willingness to learn and adapt to guest needs.

Responsibilities

• Welcome and seat guests with a friendly, professional approach.
• Take food and beverage orders and relay to the team.
• Deliver attentive, knowledgeable service and guidance on menu items.
• Maintain strong product knowledge across menu and drinks.
• Support smooth service across the floor and with kitchen/bar teams.
• Respond to guest requests promptly and with initiative.
• Keep dining spaces polished, organised and guest-ready.

Skills

Customer service

Communication

Teamwork

Hospitality mindset

Job description

Sunshine, good food and a lively poolside atmosphere — that’s a day at Pool Club.

We’re looking for a friendly, switched-on casual waiter to help make every visit feel easy and memorable. You’ll welcome guests, take food and drink orders, serve with care and keep the space looking its best.

You enjoy connecting with people, work well in a fast-paced setting and bring a positive energy to the day. Poolside or hospitality experience is a plus, but a warm approach and willingness to learn matter just as much.

What you’ll do

• Welcome and seat guests
• Take food and beverage orders
• Deliver attentive, knowledgeable service
• Maintain strong menu and product knowledge
• Support smooth service across the floor
• Respond to guest requests with care and initiative
• Keep dining spaces polished, organised and guest-ready
• Work closely with culinary, bar and wider hotel teams
• Follow responsible service, hygiene and safety standards

About you

You are warm, composed and comfortable in a lively hospitality environment. You enjoy connecting with people and understand that great service is found in the details.

You’ll ideally bring

• Previous experience in a restaurant, bar, hotel or premium hospitality venue
• A genuine interest in food, wine and guest experience
• Strong communication and teamwork skills
• A polished, natural service style
• Availability across weekends, evenings and public holidays
• A current Queensland RSA certificate for applicable roles

Full Australian working rights

What you’ll find here

At Andaz Gold Coast, hospitality is expressive, local and full of character. You’ll join a team shaped by creativity, connection and a fresh approach to luxury.

Colleague benefits include

• Food and beverage discounts
• Duty meals and coffee while working
• Discounted parking
• Wellbeing initiatives and Employee Assistance Program access
• Learning, development and career opportunities across Hyatt

Bring your personality. Find your rhythm. Make every service feel memorable.