Visual Merchandiser & Customer Experience Lead

Williams Sonoma Inc; Melbourne; On-site; AUD 55,000 - 66,000; Part time

Benefits offered by this job

Generous employee discounts

Paid parental leave

Employee Assistance Program

Career growth opportunities

Supportive team culture

Global business, entrepreneurial vibe

Job summary

Williams-Sonoma is seeking Sales Merchandisers (Visual Key Holder) at our Chadstone store to deliver exceptional service in a fast-paced specialty retail setting. This role supports visual merchandising, replenishment, and operations, with a two-week rotating roster including late shifts and weekends.

Ideal candidates have 1–2 years in retail or visual merchandising, a strong eye for brand presentation, and excellent communication and leadership skills.

Qualifications

• 1–2 years’ retail or visual merchandising experience preferred.
• Flexible availability, including late trade and weekend shifts.
• Permanent work rights in Australia will be considered.

Responsibilities

• Maintain visual presentation, cleanliness, safety and stock to create an appealing store environment.
• Assist customers and share product knowledge to enhance home setup and drive sales.
• Support opening/closing, register operations and back-office tasks to aid store management.
• Apply effective selling techniques to achieve KPIs.
• Contribute to a positive, collaborative team atmosphere.

Skills

Retail experience

Customer service

Communication

Leadership

Time management

Job description

Williams-Sonoma is seeking Sales Merchandisers (Visual Key Holder) at our Chadstone store to deliver exceptional service in a fast-paced specialty retail setting. This role supports visual merchandising, replenishment, and operations, with a two-week rotating roster including late shifts and weekends.

Ideal candidates have 1–2 years in retail or visual merchandising, a strong eye for brand presentation, and excellent communication and leadership skills.