Visitor Services Officer (707108)

Department of Natural Resources and Environment Tasmania; Freycinet; On-site; AUD 36,000 - 44,000; Part time

Benefits offered by this job

12% superannuation

Health Funds (nominated)

AVIS vehicle hire

Employee Assistance Program (EAP)

Job summary

The Department of Natural Resources and Environment Tasmania (NRE Tas) is offering a permanent, part-time role based at the gateway to Freycinet National Park. The position involves working 51.46 hours per fortnight, assisting with the Visitor Centre and park shop, providing helpful information to visitors, and handling sales and income related to entry fees and donations.

The successful candidate will support visitor safety and incident reporting, maintain displays and stock, and contribute to

Qualifications

• Has well developed administrative and retail operations skills.
• Uses initiative and sound judgement, with curiosity and willingness to learn.

Responsibilities

• Assist with the day-to-day operation of the Visitor Centre including the park shop.
• Provide information services to visitors.
• Carry out sales, collect and account for income (park entry fees, admission charges, fees, donations).
• Support visitor safety, incident response and reporting.
• Maintain displays, amenities and stock levels.

Skills

Administrative skills

Retail operations

Job description

About the role

• Permanent, part-time shift work position, working 51.46 hours per fortnight.
• Assist with the day-to day operation of the Visitor Centre including the park shop.
• Provide information services to visitors.
• Carry out sales, collect and account for income (park entry fees, admission charges, fees, donations).
• Support visitor safety, incident response and reporting.
• Maintain displays, amenities and stock levels.

Based at the gateway to Freycinet National Park, this role places you among the breathtaking landscapes of Wineglass Bay and the iconic Hazards mountain range. The Freycinet Peninsula offers something for everyone, from pristine beaches to world-class walking tracks, making it an inspiring place to work. You will enjoy the unique opportunity to be immersed in this spectacular natural environment while helping visitors discover and make the most of the region’s recreational experiences and facilities.

Our ideal candidate

• Is a warm, approachable and engaging communicator who builds positive relationships with visitors, colleagues and stakeholders.
• Has well developed administrative and retail operations skills.
• Uses initiative, demonstrates sound judgement and approaches work with curiosity and a willingness to learn.
• Is emotionally aware and adaptable, with the ability to read situations and respond appropriately.
• Appreciates Tasmania’s natural and cultural values, with enthusiasm for sharing these with visitors and the community.

We offer

• Work in the iconic Freycinet National Park.
• Flexible and inclusive workplace that values wellbeing and diversity.
• Competitive salary, 12% superannuation contribution, and salary sacrificing options.
• Special staff benefits from nominated Health Funds and AVIS vehicle hire.
• Access to a free and confidential Employee Assistance Program (EAP).

About us

The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to our vision of “delivering a sustainable Tasmania” where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced and safety is paramount. We are committed to building a positive and proactive child safe culture to support child safety and wellbeing. We strive to create an environment where every individual feels respected, valued, and empowered to bring their authentic selves to work. We understand that work/life balance is essential for personal and professional success. That’s why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.