VIP Travel Consultant - FCM - Perth / Adelaide

FCM Travel Australia; Perth, Adelaide; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Inclusive company culture

Individualised learning & development options

Travel discounts for family and friends

Corporate health discounts

Job summary

FCM Travel Australia is seeking a talented VIP Travel Consultant to join our team in Western Australia. In this role, you will manage end-to-end travel arrangements and deliver an outstanding experience for VIP corporate clients.

The ideal candidate will have a minimum of 2 years' experience, strong expertise in complex fares, and proficiency in Sabre GDS. We offer a supportive work environment with opportunities for individual growth and career advancement.

Qualifications

• Minimum 2 years’ experience in travel consulting or travel management.
• Strong expertise in complex fares and itineraries.
• High level GDS proficiency – Sabre experience highly regarded.

Responsibilities

• Manage end-to-end business travel arrangements for VIP corporate clients.
• Handle complex itineraries and ticket exchanges using strong fares knowledge.
• Build and maintain trusted relationships with key stakeholders.

Skills

Travel consulting experience

Complex fares knowledge

Sabre GDS proficiency

Attention to detail

Customer service skills

Strong communication skills

Positive attitude

Job description

Overview

We’re looking for a talented and driven VIP Travel Consultant to join our FCM team, delivering seamless, high‑touch travel management for a select portfolio of high‑profile corporate clients.

In this role, you will manage end‑to‑end travel arrangements, collaborate with stakeholders, and provide an outstanding experience for VIP clients.

Responsibilities

• Managing end‑to‑end business travel arrangements for VIP corporate clients, including international air, hotel, car hire and ground transportation via Sabre GDS
• Handling complex itineraries, ticket exchanges and Phase IVs using strong fares knowledge
• Building and maintaining trusted relationships with key stakeholders across large market organisations
• Adhering to company procedures, account guidelines and service standards across ticketing and GDS productivity
• Delivering all travel requests within designated SLAs, balancing speed with precision
• Collaborating with the team to ensure each VIP client receives a consistently outstanding experience

Qualifications

• Minimum 2 years’ experience in travel consulting or travel management
• Strong expertise in complex fares and itineraries
• High level GDS proficiency – Sabre experience highly regarded
• Self‑ticketing capability is a definite advantage
• Experience in high‑end corporate travel is highly desirable
• Exceptional attention to detail and customer service skills
• Strong communication and listening skills
• Proactive, positive attitude with solid business acumen

Benefits

• Inclusive company culture and team‑focused environment
• Equal Opportunity Employer – we encourage all suitably qualified applicants, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno‑religious minority groups and people with disabilities.
• Individualised learning & development pathway options
• Access to LinkedIn Learning for ongoing skills development
• Exclusive staff discounts with a wide range of retailers, health and wellness discounts, financial planning advice, employee share plan and more
• Travel discounts for family and friends (flights, hotels, tours, cruises, insurance)
• Career opportunities within a global network of brands and businesses – promotion from within
• Corporate health discounts and access to partner gym programmes
• Supportive mental health and employee assistance programme
• Regular awards nights, social team‑building and industry events
• Paid parental and volunteer leave, and support for volunteering and fundraising
• Commitment to sustainability and environmental protection
• Reconciliation action plan – support for Aboriginal and Torres Strait Islander inclusion and cultural safety