VIP Functions & Operations Lead

Netball World Cup Sydney 2027; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

The Netball World Cup Sydney 2027 is seeking an experienced VIP Functions & Operations Lead to plan and deliver VIP, stakeholder and hospitality programs across a major international event. You will collaborate with the Executive Officer to align VIP needs with tournament operations, ensuring a seamless guest experience from planning to execution.

Ideal candidates bring 3–5 years in event coordination or major events, strong stakeholder engagement, and excellent organisational skills.

Qualifications

• 3–5 years’ experience in event coordination or major events.
• Experience coordinating VIP, hospitality or guest programs.
• Strong planning and operational delivery capability.
• Experience managing registrations, guest lists and complex logistics.
• Excellent stakeholder engagement and customer service.

Responsibilities

• Plan and deliver the VIP and stakeholder program.
• Coordinate VIP protocol, guest services and hospitality logistics.
• Manage invitations, RSVPs, registrations and guest communications.
• Oversee guest lists, seating, accessibility and dietary requirements.
• Coordinate VIP accreditation, transport, venue movements and schedules.
• Support on‑the‑day coordination and volunteer rostering.

Skills

Event coordination

Stakeholder engagement

Hospitality

Guest services

Communications

Logistics planning

Tools

Microsoft Office

Event management platforms

Job description

Sydney Olympic Park, New South Wales 2127, Australia

Full-time Contract Associate

Posted 25 Oct 2026

Description

VIP Functions & Operations Lead

Sydney Olympic Park | Hybrid Working

Full-Time Fixed-Term

Commencing January 2027 to September 2027

Help deliver an exceptional VIP and stakeholder experience on the world stage.

The Netball World Cup Sydney 2027 is looking for an experienced and highly organised VIP Functions & Operations Lead to support the planning and delivery of our VIP, stakeholder, hospitality and protocol program.

Working closely with the Executive Officer, you will play a hands‑on role in bringing together the people, logistics and operational detail behind official functions, VIP hospitality, stakeholder movements and guest experiences throughout the tournament.

Working across tournament functional areas, suppliers and stakeholders, you will help ensure VIP requirements are fully integrated into broader tournament operations and that we are ready to deliver when the tournament begins.

This is an exciting opportunity for an events professional who thrives on complex logistics, exceptional service and making sure every detail comes together when it matters most.

About the Role

You will support the planning and operational delivery of:

• The NWC2027 VIP & Stakeholder Program
• VIP protocol and guest services for official tournament guests
• Congress Delegation
• Tournament Hospitality Lounge operations
• Official functions, receptions, ceremonies and stakeholder events
• VIP arrival, access, hosting and movement arrangements

You will also coordinate the important operational details that create a seamless guest experience, including:

• Invitations, RSVPs, registrations and guest communications
• Guest lists, seating allocations and attendance tracking
• Accessibility, dietary and special requirements
• Catering, hospitality suppliers and service delivery
• VIP accreditation, venue access and entry requirements
• Airport, hotel, transport and venue movements
• Dignitary, government and protocol requirements
• Operational schedules, run sheets and briefing materials
• Attendance forecasting, budget tracking and reporting
• Recruitment, training, rostering and on‑the‑day coordination of VIP Operations volunteers
• Additional ad hoc event project management support, as required and approved, throughout the tournament planning period.

About you

You are a calm, solutions‑focused events professional who knows that exceptional experiences are built on exceptional planning. You will ideally bring:

• 3–5 years’ experience in event coordination, hospitality, stakeholder management or major events
• Experience coordinating VIP, hospitality, conference, stakeholder or guest programs
• Strong event planning and operational delivery capability
• Experience managing registrations, guest lists and complex event logistics
• Excellent stakeholder engagement and customer service skills
• Exceptional attention to detail and the ability to manage competing priorities
• Strong written and verbal communication skills
• The professionalism and discretion required when working with VIPs, dignitaries and senior stakeholders
• Confidence working across suppliers, contractors and internal operational teams
• Experience using Microsoft Office and event management platforms
• The ability to remain calm and solutions‑focused in a fast‑moving environment
• Professionalism, discretion and sound judgement

This is your opportunity to be part of the team delivering one of international netball’s biggest events. You will work in a fast‑paced major event environment, collaborate across multiple areas of tournament delivery and have the opportunity to see months of planning come to life as Sydney welcomes athletes, officials, stakeholders and guests from around the world.

Applications Close - 11 November 2026

• Applicants must have full working rights in Australia to be considered for this role. Sponsorship is not available.
• A valid Working with Children Check (NSW) is required.

Additional Information

The NWC2027 LOC is proud to be an inclusive, values‑led culture organisation that is committed to diversity, equity, inclusion, wellbeing and creating a psychologically safe workplace. We encourage applications from people of all backgrounds.

This is a full‑time role, based at Sydney Olympic Park, on a fixed‑term basis through to September 2027. Given the unique nature of the sports industry, and the domestic & global reach of our organisation, travelling and working outside of LOC HQ and traditional office hours may be required from time to time.

Our teams work flexibly, and we encourage the successful applicant to discuss flexible working options with their new Manager. We reserve the right to shortlist and interview suitable candidates as they are identified, so if this sounds like you, please don’t delay your application. We do not take for granted the high volume of applications we receive, but please be aware this means we are only able to contact shortlisted candidates. Our recruitment process consists of a phone screening, two rounds of interviews, along with professional reference checks, and we'll be here to guide you through the entire process!

Company Overview

The Netball World Cup Sydney 2027 (NWC) is the pinnacle tournament for the sport and occurs every four years. It brings the top 16 teams in the world together over 12 days, with teams competing across pool stages and finals to be crowned World Champion. In 2027, the NWC will be held in Sydney, Australia from 25 August to 5 September. In 2027 the Netball World Cup provides a significant moment for Netball Australia in its centenary year to drive interest, awareness and participation in the sport.At NWC2027, our vision is to deliver a groundbreaking unforgettable experience that inspires a new generation of netball fans and players, igniting the passion and engagement with communities across the nation and the world.