Village Manager

ISS Facility Services Australia and New Zealand; Leinster; On-site; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Meals on site provided

Accommodation on site

Uniforms provided

Health and wellbeing programs

Staff discounts

Job summary

ISS Facility Services Australia and New Zealand is seeking an experienced Village Manager for a Fly-in-Fly-Out role from Perth to regional Western Australia mining villages. The role manages 50+ staff across HR/IR, with a 4 days on / 3 days off roster, and strong emphasis on safety, cost control and client service.

You will lead village operations, mentor leaders, and ensure compliance with ISS and client policies, delivering exceptional service to residents.

Qualifications

• Proven experience in facility management, mining village camps.
• Inspirational, energetic and ambitious leadership skills.
• Ability to manage 50+ staff within HR/IR frameworks.
• Knowledge of safety systems and OH&S legislation.
• Current Police Clearance or willingness to obtain one; pre-employment medical.

Responsibilities

• Lead and direct department heads in village operations and services.
• Motivate teams to deliver high-quality resident services.
• Provide essential feedback to the Key Account Manager on operations.
• Maximise revenue potential and maintain cost control to meet budgets.
• Represent ISS to clients and ensure adherence to policies and procedures.
• Mentor staff and manage performance; oversee P&L responsibilities.
• Ensure compliance with client and ISS HSE, food safety and related systems.

Skills

Facility management

Leadership

People management

OH&S knowledge

Roster management

Police clearance

Job description

”Connecting People and Places to Make the World Work Better”

The Opportunity:

We are seeking an experienced, motivated and ambitious Village Manager to join our Resources Operations Team on an 4 days on, 3 days off Fly-in-fly-Out basis, flying from Perth to our sites throughout regional Western Australia.

What we are looking for:

• Proven experience in Facility Management, managing Mining Village camps
• Inspirational, energetic, positive, ambitious leadership skills
• Ability to manage a team of 50+ within HR and IR frameworks
• Knowledge of safety systems and demonstrated knowledge of relevant OH&S legislation
• Able to work a 4:3 roster from Perth
• Current Police Clearance or willing to obtain one and ability to pass a pre-employment medical
• Reporting to the Key Account Manager, with a supportive supervisory team you will work daily to motivate the best teams to deliver the best service to our residents on our client mining villages.
• Lead and direct and assist the department heads in the operation of the Village services and operational functions
• Provide to the Key Account Manager essential feedback on the status of the Village operations and departments
• Maximise revenue potential and maintain strict cost control procedures to ensure our budgets are achieved
• To represent ISS team and brand in all matters relating to the Village.
• Cultivate a positive, engaged and high performing work environment where learning and personal development are key to the success of all leaders and team members
• Be innovative, collaborative and proactive in delivering the best of ISS service delivery, leveraging the whole business to exceed client KPIs
• To ensure all systems and controls in the Village are operating efficiently and in accordance with, Client and ISS Policies and Procedures.
• Staff mentoring and performance management
• P&L responsibility ensuring cost leadership across the operation
• Ensuring compliance with the clients and ISS HSE policies, Food Safety, procedures and management systems is a not negotiable
• Development and delivery of in-field safety leadership and toolbox meetings

What you will get in return:

• We offer a great salary reflective of the work you do.
• Access to staff discounts with companies including insurance and childcare
• All meals and accommodation provided whilst on site!
• Uniforms are provided
• Mental, financial and physical health support programs.
• Ongoing support and training with opportunities to grow at a global company

At ISS we believe ‘People Make Places’ and we are looking for the best People to create the best work-Places in Western Australia.

ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff.