Veterinary Nurse Manager - Lead ECC Team & Growth

Animal Emergency Australia; Melbourne; On-site; AUD 93,000 - 100,000; Full time

Benefits offered by this job

Pet discounts

Gym discounts

Wellbeing program

Employee assistance

Education allowance

Refer a Friend rewards

Job summary

Animal Emergency Australia is seeking an experienced Nursing Service Manager for AES Hawthorn East in Melbourne. You will lead, support and develop our nursing team to deliver high-quality emergency patient care while balancing budgets and staff wellbeing.

You will coordinate rosters, manage resources and drive continuous improvement, with a focus on mentorship, compliance and a positive workplace culture within a well-equipped ECC hospital.

Qualifications

• 3+ years’ management experience is desirable (but not essential)
• Certificate IV in Veterinary Nursing (or equivalent) and relevant industry experience
• Proven leadership and people management capabilities
• Thrives in providing exceptional customer/patient service
• Ability to balance operational requirements and budgets against team wellbeing and support
• Ability to demonstrate a commitment to learning, resolving problems/complaints, mediation, and courageous conversations
• Exceptional communication skills and can communicate effectively in a high-pressure environment
• High attention to detail and a desire to support continuous improvement and process management

Responsibilities

• Lead, support and develop our nursing team to thrive in their roles
• Balance operational needs with team wellbeing, engagement and professional growth
• Coordinate effective rosters that meet patient, hospital and team needs
• Manage nursing budgets, labour costs and resources
• Recruit, train and develop a capable and engaged nursing team
• Foster a positive, supportive and accountable workplace culture
• Support performance management, challenging conversations and conflict resolution
• Ensure compliance with hospital policies, WHS requirements and relevant legislation

Skills

Leadership

People management

Communication skills

Detail orientation

Customer service

Education

Certificate IV in Veterinary Nursing

Job description

Animal Emergency Australia is seeking an experienced Nursing Service Manager for AES Hawthorn East in Melbourne. You will lead, support and develop our nursing team to deliver high-quality emergency patient care while balancing budgets and staff wellbeing.

You will coordinate rosters, manage resources and drive continuous improvement, with a focus on mentorship, compliance and a positive workplace culture within a well-equipped ECC hospital.