Veterinary Client Services Lead (Full-Time)

Centre for Animal Referral & Emergency (CARE); City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Staff discounts on hospital products

Career progression opportunities

Job summary

Centre for Animal Referral and Emergency (CARE) is seeking a Senior Client Services Representative to join our 24-hour specialist and emergency veterinary hospital in Collingwood. This full-time role focuses on delivering outstanding customer service to clients while supporting a multidisciplinary team.

The successful candidate will have experience in the animal care industry, excellent communication and organisational skills, and a genuine passion for helping people.

Qualifications

• Experience in the animal care industry is essential.
• Demonstrates empathy, professionalism and communication.
• Excellent attention to detail and administrative skills.
• Strong computer literacy and Microsoft Office proficiency.

Skills

Animal care experience

Customer service

Empathy

Attention to detail

Multitasking

Team collaboration

Tools

Microsoft Office

EzyVet knowledge

Job description

Centre for Animal Referral and Emergency (CARE) is seeking a Senior Client Services Representative to join our 24-hour specialist and emergency veterinary hospital in Collingwood. This full-time role focuses on delivering outstanding customer service to clients while supporting a multidisciplinary team.

The successful candidate will have experience in the animal care industry, excellent communication and organisational skills, and a genuine passion for helping people.