Veterinary Client Relationship Manager — Referrals & Outreach

VECA; Campbelltown; On-site; AUD 60,000 - 90,000; Part time

Benefits offered by this job

Vehicle allowance

Performance bonus

Job summary

VECA, a 24/7 emergency and specialist veterinary hospital group with sites at Campbelltown and Norwest, seeks a Client Relationship Manager to own VECA’s relationship with GP vets. The role is field-based, visiting clinics across Sydney to build real relationships with practice owners, vets, nurses and reception teams.

The role involves reactivating lapsed referrers, opening new ones, running CE evenings, hospital tours, and representing VECA at conferences.

Qualifications

• Veterinary industry experience (nurse, practice manager, vet or veterinary sales).
• Own reliable car and full NSW driver licence.
• Comfortable with outreach through every channel including cold visits.
• Confident, warm and organized.
• Available for occasional after-hours CE events.

Responsibilities

• Visit GP clinics across Greater Sydney on a structured rotation.
• Reactivate lapsed referrers and open new ones.
• Run CE evenings, lunch and learns and hospital tours.
• Represent VECA at conferences and industry events.
• Follow up referral cases so referring vets feel looked after.
• Track and report on referral volume by clinic.

Skills

Veterinary industry experience

Reliable car

NSW driver licence

Outreach activities

Confident and organized

After hours availability

Job description

VECA, a 24/7 emergency and specialist veterinary hospital group with sites at Campbelltown and Norwest, seeks a Client Relationship Manager to own VECA’s relationship with GP vets. The role is field-based, visiting clinics across Sydney to build real relationships with practice owners, vets, nurses and reception teams.

The role involves reactivating lapsed referrers, opening new ones, running CE evenings, hospital tours, and representing VECA at conferences.