Veteran & Family Hub Leader

RSL LifeCare Limited; Queanbeyan-Palerang; Vor Ort; AUD 110.000 - 140.000; Vollzeit

Benefits dieser Stelle

Salary packaging up to 15,900 AUD per年

Staff discounts across 700 stores via

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Zusammenfassung

RSL LifeCare Limited seeks a Manager for the Queanbeyan Veteran and Family Hub. You will lead the hub’s overall service delivery, ensuring patient-centered care for veterans and families while guiding strategic and operational priorities.

You will oversee staff, advocate for service quality, and collaborate across teams to meet performance targets, compliance, and continuous improvement. A strong healthcare leadership background is preferred.

Qualifikationen

• Experience leading and motivating teams in a management role.
• Minimum 3 years in consumer or service delivery management.
• Strong communication, influence and program-driving abilities.
• Ability to balance commercial outcomes with customer experience.
• Degree in Business, Finance, Management or related discipline.

Aufgaben

• Provide strategic and operational leadership for the Veteran and Family Hub.
• Ensure service delivery meets high standards of care and customer focus.
• Oversee staff supervision, performance and wellbeing.
• Collaborate with working groups to achieve organisational goals.
• Ensure governance and documentation compliance across the Hub.

Kenntnisse

Team leadership

Communication

Program influence

Employee wellbeing

Decision making

Performance management

Ausbildung

Bachelor level qualification in Business/Finance/Management

Tools

Policy compliance

Jobbeschreibung

RSL LifeCare Limited seeks a Manager for the Queanbeyan Veteran and Family Hub. You will lead the hub’s overall service delivery, ensuring patient-centered care for veterans and families while guiding strategic and operational priorities.

You will oversee staff, advocate for service quality, and collaborate across teams to meet performance targets, compliance, and continuous improvement. A strong healthcare leadership background is preferred.