Nowra Veteran & Family Hub Leader

RSL LifeCare; Nowra; Presencial; AUD 100.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging up to $15,900 per yr

Staff discounts across 700 stores

Fitness Passport

Team-building activities

Leave loading 17.5%

Descripción de la vacante

RSL LifeCare is seeking a Shoalhaven Veteran and Family Hub Manager in Nowra on a 12 Month Fixed Term Contract. The role leads the Hub, focusing on delivering high-quality, customer-centred care for veterans and their families.

You will manage teams, drive service excellence, and balance commercial outcomes with safety and compliance. A strong background in management and a passion for veteran services are essential.

Formación

• Experience in leading and motivating teams and delivering on accountabilities.
• Minimum 3 years of consumer or service delivery experience in a management capacity.
• Understanding of Veteran, Family and ESO sector is beneficial.

Responsabilidades

• Service Excellence: keep veterans and families at the center and pursue continual service improvement.
• Operational Efficiency: oversee hub operations and staff to meet care standards and workforce needs.
• Team and Project Collaboration: participate in groups to achieve organisational outcomes for veterans and families.
• Compliance and Governance: ensure documentation and records adhere to policies and protocols.

Conocimientos

Team leadership

Performance management

Employee wellbeing

Communication

Educación

Business degree

Finance degree

Management degree

Descripción del empleo

RSL LifeCare is seeking a Shoalhaven Veteran and Family Hub Manager in Nowra on a 12 Month Fixed Term Contract. The role leads the Hub, focusing on delivering high-quality, customer-centred care for veterans and their families.

You will manage teams, drive service excellence, and balance commercial outcomes with safety and compliance. A strong background in management and a passion for veteran services are essential.