Venue Operations Manager – Café, Parties & Play

Crocs Playcentres; Melbourne; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Career growth opportunities

Competitive remuneration

Rotating roster – every second weekend

Job summary

Croc’s Playcentre in Melbourne is seeking an experienced hospitality professional to manage all aspects of in-store operations, including running the Muffin Break Café, overseeing birthday parties and private functions, and ensuring the playground operates safely. You will lead a hands-on team, manage bookings and enquiries, and drive outstanding service in a high-volume environment.

Fixed rotating roster with every second weekend off, plus opportunities for career growth within a fast-growing

Qualifications

• Experience managing people in a high-volume hospitality environment.
• Ability to lead a team and ensure safety, quality and guest satisfaction.
• Strong organisational and multitasking skills with a hands-on approach.

Responsibilities

• Oversee in-store Muffin Break Café operations and day-to-day shop floor activity.
• Manage bookings and enquiries for parties and private functions.
• Coordinate birthday parties and private events while maintaining playground safety and standards.

Skills

People management

Customer service

Operational oversight

Education

First Aid Certificate

Working with Children’s Check

Tools

POS system experience

Job description

Croc’s Playcentre in Melbourne is seeking an experienced hospitality professional to manage all aspects of in-store operations, including running the Muffin Break Café, overseeing birthday parties and private functions, and ensuring the playground operates safely. You will lead a hands-on team, manage bookings and enquiries, and drive outstanding service in a high-volume environment.

Fixed rotating roster with every second weekend off, plus opportunities for career growth within a fast-growing