Venue Manager & Assistant Manager

Artesian Hospitality Corp; Gold Coast City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Performance-based bonus

Staff discount across Artesian venues

Career progression across multiple Ven

Training and professional development

Support with industry qualifications

Work within iconic Gold Coast venues

Job summary

Artesian Hospitality is seeking experienced Venue Managers to lead operations across our Surfers Paradise venues on the Gold Coast. You’ll oversee day-to-day operations across a diverse portfolio of nightlife, rooftop and dining venues and drive guest experiences.

We value strong leadership, hands-on management and a proven track record in hospitality. This role offers opportunities to progress across multiple venues within a dynamic group setting.

Qualifications

• Minimum management experience in hospitality (bars, pubs, restaurants or nightlife).
• Strong people leadership and communication skills.
• Experience working in fast-paced or high-volume environments.

Responsibilities

• Lead, develop and motivate a high-performing venue team.
• Manage day-to-day operations and maintain service standards.
• Be a visible, hands-on leader during peak trading periods.
• Create a culture of accountability, professionalism and teamwork.
• Deliver exceptional guest experiences.
• Manage rosters, labour and wage performance.
• Monitor sales, costs and venue KPIs.
• Ensure RSA, licensing, WHS and compliance.
• Support recruitment, onboarding and training.

Job description

Ready for your next move in hospitality management? Artesian Hospitality is looking for experienced Venue Managers and Assistant Venue Managers to join our leadership team across our Surfers Paradise portfolio.

We're home to some of the Gold Coast's most recognised hospitality and entertainment venues, spanning high-volume nightlife, rooftop entertainment, pubs, restaurants and bars.

• Cali Beach Club – Australia's largest rooftop beach club


• Fig 'n Fox – a modern British pub in the heart of Surfers Paradise


• Bedroom Lounge Bar – one of the Gold Coast's most iconic late-night venues


• Havana RnB Nightclub – dedicated R&B and hip-hop nightlife


• Tempo – an intimate late-night bar and entertainment venue

With such a diverse portfolio, we're not necessarily looking for one particular type of hospitality manager. We're looking for great operators and will consider where your experience, strengths and leadership style are best suited.

Whether you're an established Venue Manager looking for your next challenge or an experienced Assistant Manager ready to take the next step, we'd love to hear from you.

The Role

Working closely with our senior operations team, you'll take ownership of the day-to-day operation of your venue and play an important role in its overall performance, culture and guest experience. Depending on your role and venue, your responsibilities will include:

• Leading, developing and motivating a high-performing venue team


• Managing day-to-day operations and maintaining strong service standards


• Being a visible, hands-on leader during key trading periods


• Creating a positive culture of accountability, professionalism and teamwork


• Delivering exceptional guest experiences


• Managing rosters, labour and wage performance


• Monitoring sales, costs and key venue performance indicators


• Maintaining strong RSA, licensing, WHS and operational compliance


• Supporting recruitment, onboarding, training and performance management


• Managing stock, cash handling and operational controls


• Working closely with security, entertainment, marketing, sales and other departments


• Identifying opportunities to improve venue performance, service and profitability

About You

First and foremost, we're looking for hospitality leaders who take ownership, care about their teams and know how to run a great service.

You'll ideally bring:

• Previous management experience within hospitality, bars, pubs, restaurants or nightlife


• Strong people leadership and communication skills


• Experience working in a fast-paced or high-volume environment


• A good understanding of rostering, wages and venue financial performance


• Strong operational and compliance standards


• Current Queensland RSA


• Confidence managing difficult situations and making sound decisions during service


• A hands-on leadership style and willingness to lead from the floor


• A genuine interest in developing people and building a strong venue culture


• High-volume and late-night experience will be highly regarded for some of our venues, but our portfolio is diverse. We're equally interested in strong operators from restaurant, pub and bar backgrounds.


• A current First Aid Certificate, RMLV and Approved Manager is highly regarded, but they aren\'t essential at the time of application.

The Benefits

Joining Artesian means becoming part of a larger hospitality group where your career doesn't have to stop at one venue.

• Performance-based bonus opportunity of $21,000–$42,000 per annum, depending on the management position


• 50% staff discount across Artesian Hospitality venues


• Genuine career progression across multiple venues and concepts


• Support from an experienced senior operations team


• Training and professional development opportunities


• Support in obtaining relevant industry qualifications and accreditations


• The opportunity to work within some of the Gold Coast's most recognised hospitality and entertainment venues


• A fast-paced environment where capable managers are trusted with responsibility and given the opportunity to make an impact

Working Rights & Sponsorship

Applicants must have current Australian working rights. Sponsorship is not available on commencement and will only be considered after a minimum of 12 months’ employment, subject to performance, business needs and eligibility.