Assistant Venue Manager

Frontline Hospitality SA & NT; Adelaide; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

3 additional paid leave days every yea

One full weekend off every 4-week rost

Competitive salary plus performance/in

Genuine progression opportunities

Supportive senior leadership

Energetic, people-focused environment

National group with opportunities

Job summary

Frontline Hospitality SA & NT is seeking an Assistant Venue Manager in Adelaide to drive hospitality and guest experience on the floor. You will lead a high-energy team, solve problems in real time and ensure smooth service across bar and restaurant operations.

You will work with the Venue Manager to manage rostering, training, compliance and staff development, while building a positive culture and delivering memorable guest experiences during busy services.

Qualifications

• 2+ years of leadership experience in hospitality, entertainment or high-volume venues.
• Proven ability to lead and motivate teams during busy services.
• Strong operational knowledge across bar, restaurant or venue operations.
• Experience with rostering, training, labour management and team development.
• Excellent customer service and problem-solving skills.
• RSA and RSG certifications or willingness to obtain them.
• Hands-on leadership style with the ability to stay calm under pressure.

Responsibilities

• Lead and manage front-line teams on busy service periods.
• Oversee rostering, training, and labour management to ensure efficient operations.
• Maintain compliance with venue standards and safety rules.
• Oversee bar and floor operations and ensure consistent service delivery.
• Foster a positive venue culture and develop staff for progression.
• Collaborate with Venue Manager to drive performance and guest experience.

Skills

Leadership

Team motivation

Operations

Rostering

Training

Labour management

Customer service

Calm under pressure

RSA/RSG

Job description

The Company

Forget your standard hospitality venue. This fast-growing national entertainment group operates across QLD, NSW, VIC, SA and WA, bringing together hospitality, entertainment and high-energy guest experiences under one roof.

Think bowling, laser tag, karaoke and escape rooms alongside buzzing bars, cocktails, pizzas, burgers and share-style dining. These are busy, high-volume venues where no two shifts are the same.

With continued growth across Australia, this business can offer genuine career progression for hospitality leaders who thrive on pace, people and creating memorable experiences.

The Role

As Assistant Venue Manager, you’ll be a key part of the venue leadership team, helping drive the operation across hospitality, entertainment and guest experience.

This is a hands-on management role. You’ll be on the floor leading your team, solving problems, keeping service moving and making sure guests have a reason to come back.

Working alongside the Venue Manager, you’ll support team performance, rostering, training, compliance, bar and floor operations, labour management and overall venue standards.

You’ll also play an important role in building a positive venue culture, developing your team and maintaining the energy expected from a busy entertainment destination.

If you enjoy large teams, busy services and being part of the action rather than managing from an office, this could be a great next move.

Skills & Experience

• 2+ years' leadership experience within hospitality, entertainment, QSR or another high-volume environment
• Confident managing and motivating teams during busy services
• Strong operational knowledge across bar, restaurant or venue operations
• Experience with rostering, training, labour management and team development
• Strong customer service and problem-solving skills
• RSA and RSG, or willingness to obtain relevant state certifications
• A hands-on leadership style with the ability to remain calm under pressure

Perks & Benefits

• 3 additional paid leave days every year
• One full weekend off every 4-week roster cycle
• Competitive salary plus performance incentives
• Genuine progression opportunities within a growing national group
• Supportive senior leadership and structured development
• Work in a venue where personality, energy and leadership are valued
• Join an expanding brand with opportunities across Australia

Ready for something different? If you’re an experienced hospitality leader looking for a role that combines people, entertainment, food, drinks and serious volume, apply today.