Venue Manager

TGI Fridays; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts across venues

Performance-based bonus

Clear progression pathways

Competitive remuneration

Job summary

TGI Fridays is seeking a Venue Manager for Fountain Gate, Melbourne to lead operations and drive performance. You will own the guest experience, coach a team of up to 30, and ensure commercial outcomes through smart labour and cost control.

This role offers clear progression in a growing national group, with competitive remuneration and a performance-based bonus structure. You’ll lead from the floor with energy, decisiveness, and a passion for hospitality.

Qualifications

• Proven operator with 2-3 years leading high-volume venues.
• Demonstrated ability to coach and develop teams.
• Strong commercial focus with guest-centric mindset.

Responsibilities

• Lead, coach and develop a team of up to 30, building capability and accountability.
• Take full control of the floor, driving pace, energy and strong operational execution.
• Deliver commercial outcomes, optimise sales, manage labour and COGs with full accountability over your P&L.
• Set the standard on great guest experience.
• Build a venue culture that people want to be part of, both team and guests.

Skills

Team leadership

Operational excellence

P&L management

Guest experience

Decision under pressure

Job description

Feed Your Friday Feeling. Lead What's Next.

Born in New York. Recognised globally. TGI Fridays has been setting the pace in casual dining since 1965. Bold flavour. High energy. No compromise on experience.

Today, we're operating 18 venues across Australia, and we're not slowing down. This is a brand in growth mode, with a clear agenda to elevate product, service, and experience at scale.

We're looking for our next Venue Manager to take ownership of our Fountain Gate venue and drive the next phase of performance.

What You'll Own

• Lead, coach and develop a team of up to 30, building capability and accountability
• Take full control of the floor, driving pace, energy and strong operational execution
• Deliver commercial outcomes, optimise sales, manage labour and COGs with full accountability over your P&L.
• Set the standard on great guest experience
• Build a venue culture that people want to be part of, both team and guests

Who You Are

• Proven operator with 2-3 years leading high-volume venues
• Decisive under pressure, you don't hesitate, you execute
• Commercially sharp, you understand how to drive performance, not just manage it
• Deeply invested in guest experience, product quality and team engagement
• You bring energy, but more importantly, you bring leadership

What You Get

• Access to discounts across all Signature Hospitality Group venues and major retailers including JB Hi-Fi, Dan Murphy's and Rebel
• Performance-based bonus structure aligned to venue success.
• Clear progression pathways within a growing national business
• Competitive remuneration and salary package

This is an opportunity to step into a high-growth brand and make a visible impact.
If you're ready to lead from the front and build something that performs, this is where you do it.