Assistant Venue Manager

T.G.I Fridays; Newcastle-Maitland; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Discounts at Signature Hospitality

Free meals on shift

Birthday voucher

Bonus program

Career growth

Competitive pay

Job summary

TGI FRIDAYS Australia in Newcastle–Maitland is seeking an Assistant Venue Manager to lead daily operations and inspire a team of up to 40 colleagues. You’ll drive guest experiences, supervise service standards, and keep the floor energetic, fast-paced and guest-focused.

We offer free meals on shift, discounts across Signature Hospitality Group venues, a birthday voucher, a bonus program, and clear career growth. Competitive pay reflects your leadership and hospitality expertise.

Qualifications

• 2–3 years of running venues experience.
• Naturally assertive leadership with energy.
• Excellent guest service mindset and team motivation.
• Ability to manage fast-paced dining shifts and drive sales.

Responsibilities

• Lead a team of up to 40 staff.
• Run the floor with speed, fun, and energy.
• Drive sales while managing costs and standards.
• Set high vibes and uphold service excellence.
• Deliver wow guest experiences shift after shift.

Skills

Leadership

Team management

Calm under pressure

Customer service

Job description

Feed Your Fridays Feeling!

Born in New York. Famous around the world. TGI FRIDAYS has been shaking up the dining scene since 1965, bold flavours, big smiles, and zero boring moments. We’re now rocking 18 venues across Australia and growing fast.

We’re on the hunt for legendary Assistant Venue Managers to join our crew. (That's you BTW). If you’re all about great food, great drinks, great vibes, read on!

What You’ll Be Owning:

• Leading a team of legends (up to 40 of them)
• Running the show on the floor, fast, fun, and full of energy
• Smashing sales and keeping costs sharp
• Setting the vibe high and keeping the standards even higher
• Delivering “wow” guest experiences, shift after shift

Who You Are:

• A natural-born leader (with 2–3 years of running venues under your belt)
• Cool under pressure and thrive when it’s busy
• Obsessed with great service, great food, and great times
• Big on team spirit and bringing the energy

What You Get:

• Discounts across all Signature Hospitality Group venues + 100 other retailers including JB HiFi, Dan Murphy’s and Rebel Sports
• Free meals every shift, because heroes need fuel
• A birthday voucher to celebrate YOU
• Bonus program, when the restaurant wins, you win
• Career growth you can actually see (and taste)
• Competitive pay because we know your worth

Make Friday your everyday!