Vehicle Delivery Specialist

Harmony Auto; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Harmony Auto is seeking a Vehicle Delivery Coordinator to manage the end-to-end delivery process from vehicle readiness to customer handover in Melbourne. This role suits someone who is highly organized, detail oriented and enjoys direct interaction with customers and internal teams.

You will work closely with Sales, Service and PDI to ensure vehicles are delivery-ready, complete final checks and maintain accurate delivery records.

Qualifications

• Strong customer service and communication skills.
• Highly organised with strong attention to detail.
• Comfortable using systems and dealership software.
• Able to manage multiple deliveries in a fast-paced environment.
• Holds a current Australian driver’s licence.

Responsibilities

• Coordinate vehicle deliveries and customer handovers.
• Liaise with customers to confirm delivery schedules and expectations.
• Work closely with Sales, Service and PDI teams to ensure vehicles are delivery-ready.
• Complete final checks, documentation and system updates prior to handover.
• Maintain accurate delivery records and daily handover reports.
• Ensure a smooth, professional and positive delivery experience for every customer.

Skills

Customer service

Organised

Dealership software

Attention to detail

Multi-delivery management

Tools

Dealership software

Spreadsheets

Job description

Harmony Auto is an international dealership group specialising in the premium and luxury automotive sector. Since establishing a global strategic partnership with BYD in 2023, we have been responsible for the brand’s channel development and operations across multiple overseas markets.

With multiple dealerships across Melbourne and continued expansion, we are focused on delivering a seamless, professional, and customer-centric ownership experience.

About Harmony Auto

Harmony Auto is an international dealership group specialising in the premium and luxury automotive sector. Since establishing a global strategic partnership with BYD in 2023, we have been responsible for the brand’s channel development and operations across multiple overseas markets.

With multiple dealerships across Melbourne and continued expansion, we are focused on delivering a seamless, professional, and customer-centric ownership experience.

About the Role

As a Vehicle Delivery Coordinator, you will be responsible for managing the end-to-end delivery process from vehicle readiness to customer handover. This role is ideal for someone who is detail-oriented, organised, and enjoys working closely with customers and internal teams.

Key Responsibilities

• Coordinate vehicle deliveries and customer handovers
• Liaise with customers to confirm delivery schedules and expectations
• Work closely with Sales, Service and PDI teams to ensure vehicles are delivery-ready
• Complete final checks, documentation and system updates prior to handover
• Maintain accurate delivery records and daily handover reports
• Ensure a smooth, professional and positive delivery experience for every customer

About You

• Strong customer service and communication skills
• Highly organised with strong attention to detail
• Comfortable using systems, spreadsheets and dealership software
• Able to manage multiple deliveries in a fast-paced environment
• Holds a current Australian driver’s licence
• Dealership or automotive experience preferred but not essential

Why Join BYD with Harmony Auto

• Stable full-time position with long-term growth opportunities
• Join a rapidly growing EV brand at the forefront of Australia’s automotive transformation
• Supportive team environment with structured processes
• Opportunity to grow within sales, operations or customer experience pathways