Vehicle Compliance Regulatory Liaison

Transport for NSW; Wagga Wagga; On-site; AUD 103,000 - 109,000; Full time

Job summary

Transport for NSW manages a safe, integrated transport system across NSW. The Inspectorate Liaison Officer supports the Vehicle Inspectorate by handling enquiry intake, triage and regulatory advice, coordinating referrals, and contributing to timely, well-informed decisions.

This temporary fixed-term role at Parramatta involves engaging with diverse stakeholders, using Salesforce and other case-management tools, and helping deliver risk-based vehicle compliance programs that keep roads safe for

Qualifications

• Experience in high-volume regulatory or compliance environments.
• Strong customer service and problem-solving abilities.
• Attention to detail and ability to build stakeholder relationships.

Responsibilities

• Handle enquiry intake and triage for vehicle compliance matters.
• Provide regulatory advice and coordinate referrals.
• Engage with a diverse range of stakeholders to support informed decisions.
• Utilize Salesforce and other case-management tools to manage workloads.

Skills

Customer service excellence

Problem solving

Attention to detail

Stakeholder management

Tools

Salesforce

Job description

Transport for NSW manages a safe, integrated transport system across NSW. The Inspectorate Liaison Officer supports the Vehicle Inspectorate by handling enquiry intake, triage and regulatory advice, coordinating referrals, and contributing to timely, well-informed decisions.

This temporary fixed-term role at Parramatta involves engaging with diverse stakeholders, using Salesforce and other case-management tools, and helping deliver risk-based vehicle compliance programs that keep roads safe for