Unqualified Personal Care Worker

Bolton Clarke; Toowoomba Regional; On-site; AUD 34,000 - 44,000; Full time

Job summary

Bolton Clarke, one of Australia’s largest not-for-profit home care providers, is seeking a Domestic Assistant to follow personalised care plans and support senior staff. You’ll make beds, assist with transport and outings, and help with daily tasks while maintaining dignity and privacy.

This role offers a collaborative team environment, generous salary packaging benefits, professional development, and flexible shifts designed to support client wellbeing and independence.

Responsibilities

• Follows personalised care plans to meet individual needs
• Supports senior staff, maintains beds and tidies rooms
• Assists customers with outings, shopping, and daily tasks
• Maintains records of care and monitors changes in customers’ conditions
• Provides companionship and emotional support
• Ensures safety and privacy in all activities

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

The Domestic Assistant is responsible for following personalised care plans to meet customers' individual needs and supporting senior staff as needed. The role reports changes in customers’ conditions to senior staff, making beds, and tidying rooms. They help customers by accompanying them on outings, assisting with shopping, and coordinating appointments.

Responsibilities:

• Follows personal care plans for customers to ensure their individual needs are met effectively. Works under the supervision of more senior personal care service employees.
• Meal preparation, bed making, dusting and wiping, spot cleaning of customer homes including but not limited to cleaning kitchens and bathrooms, cleaning toilets, cleaning windows, sweeping, vacuuming and mopping floor
• Performs domestic duties such as laying out clothes, making beds and tidying rooms etc. to maintain a clean and organised environment.
• Focuses on customers and residents using person centered approach, demonstrates values of patience, empathy and listening and respects the customer’s diverse and unique needs.
• Maintains accurate and up-to-date records of customer’s care, including daily logs, incident reports, and care plans.
• Identifies and reports changes in customers’ circumstances and capacity to more senior staff members, monitors and record customers’ vital signs and assists with medication management, including reminders and administration as prescribed.
• Provides emotional support and companionship to customer’s, engaging in conversations and activities to promote mental well-being and encourages them to participate in recreational and social activities.
• Assists customers with their day-to-day tasks, accompanies them on outings to provide support and companionship, helps them with shopping to meet their personal needs etc.
• Manages the safety and well-being of customer’s by following protocols and emergency procedures and adheres to confidentiality and privacy regulations regarding personal information.

About this location:

A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity:

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Ashley Hurman ([e-mail])