Underwriter

icare; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Gym subsidies

Health checks

EAP support

Career development

Salary packaging

Inclusive culture

Job summary

icare is seeking an Underwriter to analyse risk, exposure and premium performance across a portfolio of medium and large employer customers within the Workers Compensation scheme. You will work with internal stakeholders, broker partners and NSW employers to ensure underwriting decisions are informed, accurate and aligned with trends and business needs.

The role focuses on risk assessment, data interpretation, and delivering insights to support sustainable outcomes for employers, workers and the

Qualifications

• Experience in underwriting, insurance, or financial services.
• Ability to analyse information, identify patterns and make evidence-based recommendations.
• Experience interpreting data and translating insights into business outcomes.
• Confidence building relationships and communicating complex information to stakeholders.
• Strong customer focus balancing commercial, risk and service considerations.
• Sound judgement managing competing priorities and solving complex problems.
• Curiosity and a continuous improvement mindset, with a willingness to learn and adapt.

Responsibilities

• Assess underwriting risk and exposure across a portfolio of medium and large customers.
• Analyse claims, premium and scheme performance data to identify trends and support decision-making.
• Recommend risk management and underwriting strategies that contribute to scheme sustainability.
• Partner with internal and external stakeholders to provide insights and guidance on underwriting and loss prevention matters.
• Build strong relationships with employers and external stakeholders, delivering a high-quality service experience.
• Prepare reports, analysis and recommendations that help leaders make informed business decisions.
• Support audit activities and continuous improvement initiatives across the underwriting function.
• Contribute to projects and initiatives that improve understanding of underwriting services and outcomes across the business.

Skills

Underwriting experience

Data analysis

Stakeholder communication

Customer focus

Risk assessment

Problem solving

Continuous improvement mindset

Compliance checks

Job description

Your work helps create the conditions for safe recovery and sustainable return-to-work outcomes for people and employers across NSW.

As an Underwriter, you will analyse risk, exposure and premium performance across a portfolio of medium and large employer customers within the Workers Compensation scheme. You will use data, judgement and customer insights to provide recommendations that support fair and sustainable outcomes for employers, workers and the scheme. Working closely with internal stakeholders, broker partners and NSW employers across various industries, you will help ensure underwriting decisions are informed, accurate and aligned to emerging trends and business needs.

What you'll be working on

• Assess underwriting risk and exposure across a portfolio of medium and large customers throughout the policy lifecycle
• Analyse claims, premium and scheme performance data to identify trends and support decision-making
• Recommend risk management and underwriting strategies that contribute to scheme sustainability
• Partner with internal and external stakeholders to provide insights and guidance on underwriting and loss prevention matters
• Build strong relationships with employers and external stakeholders, delivering a high-quality service experience
• Prepare reports, analysis and recommendations that help leaders make informed business decisions
• Support audit activities and continuous improvement initiatives across the underwriting function
• Contribute to projects and initiatives that improve understanding of underwriting services and outcomes across the business

What you'll bring

• Experience in underwriting, insurance, financial services or a customer-focused banking and finance environment
• The ability to analyse information, identify patterns and make sound recommendations based on evidence
• Experience interpreting data and translating insights into meaningful business outcomes
• Confidence building relationships and communicating complex information clearly to a range of stakeholders
• Strong customer focus with the ability to balance commercial, risk and service considerations
• Sound judgement when managing competing priorities and solving complex problems
• Curiosity and a continuous improvement mindset, with a willingness to learn and adapt
• Ability to meet pre-employment screening requirements, including criminal history checks

What we offer

• Work-life balance: Flexible and hybrid working arrangements
• Health and wellbeing: Gym subsidies, health checks, and EAP support
• Career development: Learning opportunities to grow your skills and career
• Employee benefits: Extra leave, health insurance discounts, salary packaging and novated leasing
• Inclusive culture: Recognition programs, mental health initiatives and support for hidden disabilities

About icare

icare provides insurance and care to the people, businesses and communities of NSW. Our work supports recovery, independence and safer workplaces. We protect homes, public assets and essential services, and help manage schemes that need to remain fair, affordable and sustainable for the future. We believe the better we do, the better for NSW.

We welcome and support people of all abilities and backgrounds to apply and we are committed to creating a workplace where people feel they belong, can contribute their best and have the support they need to thrive. For us, inclusion is not a standalone initiative; it is part of how we make better decisions, design better services and reflect the communities we serve. If you need adjustments during the process please note this in your application.

To be eligible for this opportunity, you’ll need unrestricted Australian working rights and be able to live and work in NSW. This includes Australian citizens, permanent residents and New Zealand citizens with a current passport. As part of our recruitment process, you’ll also be asked to complete standard pre-employment checks, including a criminal history check.