Underground MineStar Systems Consultant

Caterpillar Inc.; Perth, Adelaide, City of Brisbane; On-site; AUD 120,000 - 150,000; Full time

Job summary

Caterpillar Inc. in Australia is seeking a MineStar implementation specialist to install and configure the underground MineStar system at customer sites, including upgrades to existing installations.

You will work with customers, dealers and our team to tailor modules, run tests and ensure successful deployment in line with contracts. The role requires hands-on experience with mining IT systems, heavy-vehicle onboard technology, and fleet management implementations.

Qualifications

• Technical Bachelor’s Degree or relevant IT/engineering experience
• Extensive hands-on software system implementation experience, preferably in mining
• Experience with IT system architectures, enterprise computing infrastructure and cybersecurity
• Hands-on experience with mining heavy-vehicle onboard technology system installation, configuration and commissioning
• Experience in Fleet Management implementations is highly desirable
• Experience in Underground mining is highly desirable
• Strong written and verbal communication to build relationships
• Ability to work independently and in a multi-disciplinary team
• Willingness to travel up to 25% domestically and internationally

Responsibilities

• Install and configure the complete underground MineStar system to meet contract and site needs
• Support the implementation of system modules to specification and configure modules based on requirements gathered from customer’s business analysis
• Plan and execute integrated testing and customer acceptance testing
• Troubleshoot through technical investigation and respond to customer questions
• Provide implementation training to end users and system administrators
• Perform implementation and integration tasks for internal and external customers
• Assist with documentation, training and functional specifications
• Follow project management process and implementation assignments
• Provide basic training on our standard implementation processes and MineStar usage

Skills

Customer Focus

Service Excellence

Consulting

Effective Communications

Problem Solving

Relationship Management

Technical Excellence

Field Support

Education

Technical Bachelor’s Degree

Engineering/IT degree

Job description

Caterpillar Inc. in Australia is seeking a MineStar implementation specialist to install and configure the underground MineStar system at customer sites, including upgrades to existing installations.

You will work with customers, dealers and our team to tailor modules, run tests and ensure successful deployment in line with contracts. The role requires hands-on experience with mining IT systems, heavy-vehicle onboard technology, and fleet management implementations.