UKG Business Analyst — Documentation & Requirements

Tabcorp; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Job summary

Tabcorp in Melbourne is seeking a UKG Business Analyst for a 4-month contract to bring clarity to workforce management initiatives. You will gather requirements, map processes, and produce detailed documentation to enable smooth delivery across multiple stakeholders.

Responsibilities include running workshops, collaborating with vendors and technical teams, and supporting testing and readiness activities. A strong focus on quality documentation and stakeholder communication is essential.

Qualifications

• Experience with UKG workforce management modules and implementations.
• Proven ability to produce clear project documentation and requirements.
• Skilled at facilitating workshops with business and technical stakeholders.
• Strong analytical and mapping capabilities in business processes.

Responsibilities

• Lead requirements workshops with business users.
• Document processes, requirements, and specifications for delivery.
• Collaborate with vendors and technical teams to ensure alignment.
• Support testing, validation, and business readiness activities.
• Maintain high standards of documentation across deliverables.

Skills

UKG workforce management

Requirements gathering

Process mapping

Documentation

Stakeholder facilitation

Communication

Job description

Why this role matters

Looking for a role where your documentation expertise can genuinely shape project success? This 4‑month UKG Business Analyst contract is focused on bringing clarity to complex workforce management initiatives, helping stakeholders make informed decisions through outstanding requirements and process documentation. You'll play a pivotal role across UKG-related enhancements, influencing outcomes through insight, structure, and collaboration while working with a broad range of business and technical stakeholders.

Why this role matters

Looking for a role where your documentation expertise can genuinely shape project success? This 4‑month UKG Business Analyst contract is focused on bringing clarity to complex workforce management initiatives, helping stakeholders make informed decisions through outstanding requirements and process documentation. You'll play a pivotal role across UKG-related enhancements, influencing outcomes through insight, structure, and collaboration while working with a broad range of business and technical stakeholders.

Your role, your impact

Reporting into the project team, you will be the connection between business needs and solution delivery, ensuring requirements, processes, and documentation are clear, accurate, and ready for implementation. Your work will help create alignment, reduce ambiguity, and support successful UKG outcomes.

• Facilitate workshops to capture and document business requirements
• Produce detailed requirements, process maps, and specifications
• Analyse workforce processes and identify improvement opportunities
• Partner with stakeholders, vendors, and technical specialists
• Support testing, validation, and business readiness activities
• Establish high documentation standards across project deliverables
  
  

What You'll Need To Succeed

You bring a structured approach, exceptional attention to detail, and the ability to translate complex information into clear, actionable documentation. You enjoy working with stakeholders and thrive in project environments where quality and accuracy matter.

• Experienced in UKG workforce management solutions and modules
• Proven ability to create exceptional project documentation
• Strong capability in requirements gathering and analysis
• Ability to facilitate workshops and stakeholder discussions
• Experienced in process mapping and functional documentation
• Strong communication, organisation, and problem-solving skills
  
  

Who We Are

We’re Tabcorp - home to TAB, Sky Racing, and MAX, shaping the future of our industry through digital innovation and cutting-edge technology. With a strong retail presence and a growing digital footprint, we connect customers wherever they play. We’re innovators and big thinkers in a fast-paced, exciting sector, committed to safer gambling and responsible play. Here, you’ll belong where the action is and make Tabcorp your home ground.

Join the action

Ready to make Tabcorp your home ground? Join a team that thrives on collaboration, inclusion, respect, and face to face connection. We welcome and support people of all abilities - if you need adjustments during the process, email [e-mail].