Travel Consultant - Canberra, ACT

StudentUniverse; Canberra; On-site; AUD 75,000 - 100,000; Full time

Benefits offered by this job

Great Place To Work Australia

Staff discounts

Travel discounts

Professional development

Job summary

Flight Centre Travel Group Australia in Canberra is seeking an experienced Travel Consultant to manage end-to-end travel for a government portfolio. You will handle international air, car, hotel bookings and complex itinerary changes using Sabre GDS, while building strong client relationships and meeting SLAs.

The role offers a hybrid work model with two days from home, a supportive team culture, and opportunities to develop through extensive training and discounts across travel products and

Qualifications

• 2+ years experience as a Travel Consultant or Travel Manager.
• High level of GDS proficiency, preferably Sabre.
• Strong attention to detail when managing complex itineraries.
• Excellent communication and relationship management skills.
• Proven ability to work effectively within a team environment.
• Sharp business acumen with a drive for sales and service excellence.

Responsibilities

• Managing end-to-end travel arrangements including international air, car, hotel and ground transportation bookings using Sabre GDS
• Handling complex fares, ticket exchanges, Phase IVs and itinerary changes accurately and efficiently
• Building and maintaining strong relationships with your dedicated portfolio of corporate clients
• Meeting designated SLAs while delivering exceptional service standards
• Following account-specific guidelines and company procedures for ticketing and GDS productivity
• Collaborating with and supporting fellow team members to ensure seamless client servicing

Skills

GDS Sabre

Travel consultant experience

Attention to detail

Communication skills

Teamwork

Sales and service excellence

Tools

Sabre GDS

Job description

Travel Consultant - Canberra, ACT

Job no: 531861

Brand: FCM

Work type: Full time, Hybrid

Location: Australian Capital Territory

Categories: Sales and Customer Service

Calling All Experienced Retail or Corporate Travel Consultants!

We're looking for experienced Travel Consultants to join our expanding FCM team in Canberra, managing travel arrangements for a dedicated Government portfolio.

At FCM, we work hard and have a great time doing it - our office culture is fun, vibrant and team-focused, and with 2 days working from home per week, you'll enjoy the perfect balance of flexibility and being part of something special in the office.

About the Role: FCM Travel Consultant

As a Travel Consultant at FCM, your day-to-day will include:

• Managing end-to-end travel arrangements including international air, car, hotel and ground transportation bookings using Sabre GDS
• Handling complex fares, ticket exchanges, Phase IVs and itinerary changes accurately and efficiently
• Building and maintaining strong relationships with your dedicated portfolio of corporate clients
• Meeting designated SLAs while delivering exceptional service standards
• Following account-specific guidelines and company procedures for ticketing and GDS productivity
• Collaborating with and supporting fellow team members to ensure seamless client servicing

What You'll Bring

• 2+ years experience as a Travel Consultant or Travel Manager
• High level of GDS proficiency, preferably Sabre
• Strong attention to detail when managing complex itineraries
• Excellent communication and relationship management skills
• Proven ability to work effectively within a team environment
• Sharp business acumen with a drive for sales and service excellence

What You'll Enjoy

1st Year OTE $85,000+ (comprising $55,000 base + uncapped monthly incentives) + super

Training wage guarantee of $75,000 pa + super for your first 6 months

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development: Individualised Learning & Development pathway options

Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026, Sydney in 2027)

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

Are you ready to elevate your career in corporate travel? Apply with FCM today!

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Applications close: