Corporate Travel Consultant

Flight Centre Travel Group; Adelaide; Hybrid; AUD 72,000 - 98,000; Full time

Benefits offered by this job

2 days work from home per week

Training wage guarantee $80,000pa + +

LinkedIn Learning access

Staff discounts

Travel discounts

Awards nights and team events

Employee assistance program

Job summary

Flight Centre Travel Group is seeking an experienced Travel Consultant to join the FCM team, managing corporate and academic travel arrangements for a dedicated portfolio of large market clients. The role offers 2 days working from home per week and an engaging, team-focused culture.

You will handle end-to-end travel bookings (international air, car, hotel), complex fare changes, and build strong relationships with corporate clients while meeting SLAs and following company procedures.

Qualifications

• 2+ years experience as a Travel Consultant or Travel Manager.
• High level of GDS proficiency, preferably Sabre.
• Strong attention to detail when managing complex itineraries.
• Excellent communication and relationship management skills.
• Proven ability to work effectively within a team.
• Sharp business acumen with a drive for sales and service excellence.

Responsibilities

• Managing end-to-end travel arrangements including international air, car, hotel and ground transportation bookings using Sabre GDS.
• Handling complex fares, ticket exchanges, Phase IVs and itinerary changes accurately and efficiently.
• Building and maintaining strong relationships with your dedicated portfolio of corporate clients.
• Meeting designated SLAs while delivering exceptional service standards.
• Following account-specific guidelines and company procedures for ticketing and GDS productivity.
• Collaborating with and supporting fellow team members to ensure seamless client servicing.

Skills

Travel industry experience

Communication skills

Team player

Sales and service excellence

Tools

Sabre GDS

Job description

1st Year OTE $85,000 + super, uncapped incentives

Calling All Experienced Retail or Corporate Travel Consultants!

We're looking for an experienced Travel Consultant to join our FCM team, managing corporate and academic travel arrangements for a dedicated portfolio of large market clients.

At FCM, we work hard and have a great time doing it - our office culture is fun, vibrant and team-focused, and with 2 days working from home per week, you'll enjoy the perfect balance of flexibility and being part of something special in the office.

What You'll Be Doing:

• Managing end-to-end travel arrangements including international air, car, hotel and ground transportation bookings using Sabre GDS
• Handling complex fares, ticket exchanges, Phase IVs and itinerary changes accurately and efficiently
• Building and maintaining strong relationships with your dedicated portfolio of corporate clients
• Meeting designated SLAs while delivering exceptional service standards
• Following account-specific guidelines and company procedures for ticketing and GDS productivity
• Collaborating with and supporting fellow team members to ensure seamless client servicing

What You'll Bring:

• 2+ years experience as a Travel Consultant or Travel Manager
• High level of GDS proficiency, preferably Sabre
• Strong attention to detail when managing complex itineraries
• Excellent communication and relationship management skills
• Proven ability to work effectively within a team environment
• Sharp business acumen with a drive for sales and service excellence

What You'll Enjoy:

• 1st Year OTE $85,000+ (comprising $55,000 base + uncapped monthly incentives) + super
• Training wage guarantee of $80,000pa + super for your first 6 months
• Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia New Zealand Pty Ltd
• Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
• Development:Individualised Learning & Development pathway options
• Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
• Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia’s leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
• Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more
• Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
• Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
• Mental Health:Support and Employee Assistance Program for staff and family
• Social:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026, Sydney in 2027)
• Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
• Sustainability:The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
• Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave