Trauma-Informed Case Worker & Frontline Coach

Lifestyle Solutions; Tamworth Regional Council; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary packaging up to AU$15,900 tax‑s

Entertainment card AU$2,650

Paid training and development

Job summary

Lifestyle Solutions is seeking a dedicated role to support children and young people in Out-of-Home Care through case management, therapeutic planning, and frontline coaching across two parts of the role: 18 hours per week with frontline staff in homes and 20 hours per week for case work duties, planning, documentation, and stakeholder engagement.

You will drive trauma-informed, culturally safe practices while ensuring compliance with standards and legislation, building positive outcomes and a

Qualifications

• Diploma (or working towards) in community, youth, or social work.
• Proven case management and stakeholder engagement skills.
• Knowledge of trauma-informed and therapeutic care practices.
• Strong documentation and compliance capability.

Responsibilities

• Lead and review case plans to meet therapeutic and cultural goals.
• Coach and support staff to embed strategies in daily care.
• Engage with families, carers, and agencies to align goals.
• Maintain documentation and ensure compliance with standards.
• Promote safe, nurturing, and culturally respectful environments.

Skills

Case management

Stakeholder engagement

Trauma-informed care

Documentation

Driver's license

Education

Diploma in community, youth, or social work

Job description

Lifestyle Solutions is seeking a dedicated role to support children and young people in Out-of-Home Care through case management, therapeutic planning, and frontline coaching across two parts of the role: 18 hours per week with frontline staff in homes and 20 hours per week for case work duties, planning, documentation, and stakeholder engagement.

You will drive trauma-informed, culturally safe practices while ensuring compliance with standards and legislation, building positive outcomes and a