Transport Operations Supervisor

Townsville Grammar School; Townsville City; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Remuneration and superannuation up to

Tuition benefits for children of staff

Paid parental leave

Professional development

EAP wellbeing support

Discounted fitness club membership

Job summary

Townsville Grammar School invites applications for a Transport Operations Supervisor to lead the daily bus network, ensuring safe, reliable and compliant transport for students and staff.

Reporting to the Assistant Business Manager, you will coordinate routes, supervise drivers, manage maintenance, and oversee NHVR compliance and accreditation.

This full-time role offers competitive remuneration and opportunities for professional development within a longstanding regional school.

Qualifications

• Experience coordinating transport or bus operations, including scheduling and service delivery.
• Understand NHVR requirements and Queensland Transport Operator Accreditation.
• Experience supervising operational teams and onboarding/training.
• Strong problem solving and decision making for disruptions.
• Experience conducting inspections, audits and corrective actions.
• Excellent organisational, communication and stakeholder management skills.

Responsibilities

• Coordinate daily bus operations, routes and driver movements for safe, efficient service.
• Develop transport schedules compliant with NHVR, TMR and WHS standards.
• Provide supervision, onboarding and support to bus drivers.
• Conduct driver assessments and staff development.
• Respond to disruptions such as breakdowns, weather and delays.
• Manage incident reporting, investigations and corrective actions.
• Audit buses and equipment for safety and compliance.
• Coordinate fleet maintenance, registrations and on-road compliance.
• Handle Queensland Transport Operator Accreditation and NHVR compliance systems.
• Provide compliance guidance to management and drivers.
• Assist with management of external bus services and transport contractors.
• Support transport technology implementations like electronic booking and passenger tracking.

Skills

Transport coordination

Supervisory experience

Problem solving

Stakeholder management

Communication

Education

HR licence

TMR Industry Authority

Working with Children Blue Card

First Aid/CPR certification

Job description

Transport Operations Supervisor - Permanent, Full-Time Opportunity

Townsville Grammar School is one of the original Grammar Schools of Queensland. The Year 7-12 campus is located on the original site at North Ward. The School also operates two Junior School campuses, both offering Pre-Prep to Year 6, at Annandale and North Shore.

Townsville Grammar School is a co-educational, non-denominational School with a current enrolment of approximately 1400 students, including 120 boarders (7-12), of whom approximately 25 are international students.

As one of the eight original Grammar Schools in Queensland, Townsville Grammar School was established in 1888 and has offered boarding since this time. The School has a long-standing reputation as the leading academic school in Northern Queensland, also offering the International Baccalaureate Diploma Programme for Years 11 and 12.

Townsville Grammar School is seeking an experienced and proactive

Transport Operations Supervisor to lead the day-to-day operation of the School’s transport services. This important role is responsible for ensuring the safe, efficient and reliable operation of the School’s bus network, including the supervision of drivers, coordination of services, management of compliance obligations and oversight of the School’s bus fleet and pool vehicles.

Working closely with a range of internal and external stakeholders, you will play a key role in maintaining high service standards while ensuring compliance with all relevant transport, safety and regulatory requirements.

About The Role

Reporting to the Assistant Business Manager (General), you will:

• Coordinate daily bus operations, routes and driver movements to ensure safe and efficient service delivery.
• Develop and manage transport schedules that comply with NHVR, TMR and WHS requirements.
• Provide day-to-day supervision, onboarding, induction and operational support to bus drivers.
• Conduct driver assessments and contribute to ongoing staff development and performance management.
• Respond effectively to operational disruptions, including vehicle breakdowns, staffing shortages, weather events and service delays.
• Manage incident reporting, investigations, corrective actions and continuous improvement initiatives.
• Conduct audits and inspections of buses and related equipment to ensure safety, cleanliness and compliance standards are maintained.
• Coordinate fleet maintenance, repairs, registrations and on-road compliance requirements for buses and pool vehicles.
• Manage Queensland Transport Operator Accreditation, NHVR compliance requirements and associated systems.
• Provide transport compliance advice and operational guidance to management, drivers and other stakeholders.
• Assist with the management of externally provided bus services and transport contractors.
• Support the development and implementation of transport technology solutions, including electronic booking and passenger tracking systems.

About You

To be successful in this role, you will possess:

• Experience coordinating transport or bus operations, including scheduling, route management and service delivery.
• A sound understanding of NHVR requirements, Queensland Transport Operator Accreditation and workplace health and safety obligations.
• Demonstrated supervisory experience, including leading operational teams and supporting employee onboarding and training.
• Strong problem-solving and decision-making skills, particularly in responding to operational disruptions and unexpected events.
• Experience conducting compliance inspections, audits and implementing corrective actions.
• Excellent organisational, communication and stakeholder management skills.
• A current Heavy Rigid (HR) Licence, or the ability to obtain and maintain one.
• A TMR Industry Authority, or the ability to obtain one.
• A current Working with Children Blue Card, or the ability to obtain one.
• Current First Aid and CPR certification, or the ability to obtain.

You can download a full position description here.

What We Offer

• Competitive remuneration and up to 12.75% superannuation contributions.
• Reduced tuition fees for children of permanent staff.
• Paid parental leave of 14 weeks after qualifying period.
• Professional development opportunities.
• Access to free and confidential counselling via EAP for staff and family members.
• Access to EAP app offering wellbeing benefits such as webinars, health assessments and exclusive discounts from selected retailers and service providers.
• Discounted fitness club membership with Strand Fitness.

Safeguarding & Child Safety

Townsville Grammar School is committed to safeguarding and promoting the safety, wellbeing and dignity of all children and young people. All staff are expected to uphold the School’s child‑safe values, maintain appropriate professional boundaries, and comply with the School’s child‑safety policies and procedures. Appointment to this role is subject to appropriate child‑safety screening - including Working with Children Check (Blue Card) Check - where applicable, in line with legislative and regulatory requirements. The School adopts a rigorous and proactive approach to safeguarding and undertakes comprehensive pre-employment screening to ensure the suitability of all personnel. These processes include, but are not limited to, reference verification, identity confirmation, qualification validation, and professional registration checks.

Our Child Safety and Wellbeing policies are available at: Policies & School Handbook | Townsville Grammar School