Transport Operations Lead: Safety & Excellence

Ourmob.com.au Chemistry Pty; Gladstone Regional; On-site; AUD 120,000 - 160,000; Full time

Job summary

Toll Group in Gladstone, QLD is seeking an Operations Manager to lead our security-sensitive transport operations. This hands-on role drives operational excellence, safety, compliance, customer outcomes and financial performance across a critical transport environment.

You will lead a team of operational personnel, supervisors and contractors while ensuring the safe and efficient delivery of services, building a high-performance culture and delivering exceptional service to customers.

Qualifications

• Proven leadership of large operational teams.
• Experience in transport and logistics operations.
• Strong planning and stakeholder management skills.
• Knowledge of safety and regulatory compliance.

Responsibilities

• Lead daily transport operations with focus on safety and efficiency.
• Drive fleet performance and maintenance programs.
• Manage recruitment, performance and development of staff.
• Build strong customer relationships and review SLAs.
• Monitor reporting and drive revenue and KPI outcomes.
• Lead continuous improvement and incident investigations.

Skills

Leadership

Operational leadership

Transport operations

Stakeholder management

Safety & compliance

Job description

Toll Group in Gladstone, QLD is seeking an Operations Manager to lead our security-sensitive transport operations. This hands-on role drives operational excellence, safety, compliance, customer outcomes and financial performance across a critical transport environment.

You will lead a team of operational personnel, supervisors and contractors while ensuring the safe and efficient delivery of services, building a high-performance culture and delivering exceptional service to customers.