Transport Driver

ATSICHS; Brisbane; On-site; AUD 56,000 - 68,000; Full time

Benefits offered by this job

Mobile phone provided

Flexible rostering hours

Career development

Employee Assistance Program

Job summary

ATSICHS Brisbane is seeking a BiOC Transport Driver to support Aboriginal and Torres Strait Islander communities in Brisbane and Logan. The role focuses on safe patient movement, timetable adherence and transport coordination within the ATSICHS care framework.

You will work in a culturally safe, multidisciplinary team, ensuring vehicle safety, timely pickups, and effective liaison with administration. A C-class licence is essential and the starting salary is $62,003 plus 12% super, with 25%

Qualifications

• Hold an unrestricted C class driver's licence and drive safely.
• Able to work in a multi-disciplinary team and understand the cycle of care patient system.
• Excellent interpersonal communication and problem-solving abilities.
• Experience in transport within a primary healthcare setting.
• Administration or service coordination experience.
• Strong organisational skills with ability to multi-task and meet deadlines.
• Respect for Aboriginal and Torres Strait Islander communities.

Responsibilities

• Manage patient movement and transport to support best clinical outcomes.
• Complete incident reports and vehicle faults promptly and ensure vehicle safety.
• Coordinate pickups by area and schedule with administration.
• Assist with office administration and transport of goods.
• Oversee vehicle maintenance and cleaning schedules.
• Inform clients about hub hours, locations and services.
• Collaborate with team to provide culturally safe, holistic care.
• Gather feedback and escalate unresolved issues to the Program Manager.
• Follow directions to respond to service requests and meet KPIs.
• Maintain privacy and confidentiality per ATSICHS policies.

Skills

C Class Licence

Teamwork

Interpersonal skills

Problem solving

Coordination

Administration

Job description

To perform this role, it is essential that the person is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

About

ATSICHS Brisbane delivers health care and community services that are culturally safe and built around the needs of Aboriginal and Torres Strait Islander peoples in the Brisbane and Logan regions. We are a community-owned not-for-profit organisation, started over 50 years ago to improve health outcomes for our people, our way. Through offering wraparound services, we support the physical, social, emotional, cultural and spiritual wellbeing of our people. We are working towards a future where our community thrives.

Learn more at www.atsichsbrisbane.org.au

About the Role

You can access the full Position Description by visiting our website under "Join Our Team".

Click here to view position description

The BiOC Transport Driver will ensure adequate transport schedules are delivered to increase efficiency across the service. This position will contribute to continual improvement projects with regards to client safety, client wait time, staff downtime and vehicle maintenance.

Duties

• Manage patient movement, transport, and best clinical outcomes in accordance with qualifications, scope, and authority to practice under the ATSICHS oversight framework.
• Complete incident reports and vehicle faults, where necessary, in a timely fashion.Ensure vehicle is always safe to operate, with the appropriate amount of fuel to complete assigned transport.
• Workwith administration to ensure staff are allocated pick-up of passengers relative to their geographical area and as per the schedule.
• Assist with the administration functions of the office including answering the phone, assisting with client administration, general administration tasks, maintaining the tidiness of the office, assisting with transporting goods and supplies.
• Oversee vehicle maintenance and cleaning schedules and processes.
• Inform clients of the hub hours, locations, upcoming closures, services provided, and any upcoming events.
• Coordinate care with other team members to provide a holistic care model for the clients.Ensure all client and visitors are actively engaged within a culturally safe and family centred manner.
• Collate feedback and complaints and elevate unresolved matters directly to the Program Manager.
• Participate in professional development and targeted coaching to achieve performance results.Follow operational directions from the Program Manager to ensure efficient and timely response to requests for service from key stakeholders to meet KPI's.
• Maintain privacy and confidentiality as per ATSICHS policy, procedure and other regulatory requirements.

Culture

• Everything we do is driven by a deep connection to Aboriginal and Torres Strait Islander peoples.
• We’re united in our purpose to improve lives, strengthen families, and support our communities to thrive.
• We embrace innovation, new technologies, and evidence-based approaches to meet the evolving needs of our community.
• You’ll be supported by a welcoming culture where your voice is heard, your strengths are valued, and your wellbeing matters.
• We celebrate achievements, value collaboration, and make work an enjoyable and fulfilling place to be.
• Starting salary of $62,003 + 12% super.
• 25% casual loading available.
• Company provided mobile phone.
• Flexible rostering hours/9 day fortnight options available.
• Work for an organisation that values growth and innovation to provide culturally safe community and health care.
• You’ll be supported with training, access to learning and development opportunities (including LinkedIn Learning) as well as career progression pathways.
• Employee Assistance Program — access up to six free and confidential sessions in any two-year period.
• Annual staff gathering, team building days, and team social gatherings.

Required

• Hold an unrestricted C class driver's licence and drive in a safe and reasonable manner.

AND

• Ability to work as part of a multi-disciplinary team and understand the cycle of care patient system.
• Interpersonal communication skills that demonstrate your ability to problem solve and negotiate positive outcomes.
• Ability to work with Aboriginal and Torres Strait Islander communities and their leaders, respecting traditional culture and ways of doing business.
• Transport experience in a Primary Healthcare setting.
• Previous experience working in an administration and/or service coordination role.
• Demonstrated organisation skills, including an ability to multi-task, to plan, set and prioritise workloads to meet deadlines, and to work independently, efficiently and effectively.
• Demonstrated interpersonal skills with a focus on client focused outcomes.

Additional Requirements

• National Police Certificate.
• Current Working with Children's Card (Blue Card) or be eligible toapply.
• Driver's Licence.
• Evidence of Work Rights.
• Immunisations Category B.
• Travel between work sites on a regular basis.
• Travel to work in the community on a regular basis.

Other Information

ATSICHS Brisbane is committed to promoting the wellbeing, protection, and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respect, and empowered.