Transport Driver

Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited; Brisbane; On-site; AUD 56,000 - 68,000; Full time

Benefits offered by this job

Company provided mobile phone

Flexible rostering / 9 day fortnight

12% super / Superannuation

Job summary

ATSICHS Brisbane is recruiting a BiOC Transport Driver to ensure efficient transport schedules and safe patient movement within our culturally safe services. You will contribute to improvement projects addressing client wait times, safety, staff downtime, and vehicle maintenance.

The role requires a valid C class licence, ability to work in a multi-disciplinary team, and strong communication to support Aboriginal and Torres Strait Islander communities with transport and administrative duties.

Qualifications

• Hold an unrestricted C class driver's licence and drive safely.
• Ability to work in a multi-disciplinary team within the cycle of care.
• Strong interpersonal skills to problem solve and negotiate positive outcomes.
• Ability to work with Aboriginal and Torres Strait Islander communities and respect culture.
• Transport experience in a Primary Healthcare setting.
• Experience in administration or service coordination.
• Excellent organisation, multi-tasking, planning and independence.
• Demonstrated client-focused approach.
• National Police Certificate and Blue Card or eligibility.
• Immunisations Category B; travel between sites is expected.

Responsibilities

• Manage patient movement, transport and outcomes under ATSICHS oversight.
• Complete incident reports and vehicle faults promptly and safely.
• Coordinate staff pick-ups by geographic area and schedule.
• Assist administrative tasks and general office duties as needed.
• Oversee vehicle maintenance and cleaning schedules.
• Inform clients of hub hours, locations and upcoming events.
• Coordinate care with team members for holistic client support.
• Escalate unresolved matters to the Program Manager as required.
• Follow directions to ensure timely service delivery and KPI targets.

Skills

C class driver's licence

Team collaboration

Interpersonal communication

Indigenous community engagement

Healthcare transport

Administration experience

Organisational skills

Client-focused care

Job description

Job Category: Community Services and Development,Logistics, Supply & Transport

To perform this role, it is essential that the person is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

About

ATSICHS Brisbane delivers health care and community services that are culturally safe and built around the needs of Aboriginal and Torres Strait Islander peoples in the Brisbane and Logan regions. We are a community-owned not-for-profit organisation, started over 50 years ago to improve health outcomes for our people, our way. Through offering wraparound services, we support the physical, social, emotional, cultural and spiritual wellbeing of our people. We are working towards a future where our community thrives.

You can access the full Position Description by visiting our website under "Join Our Team".

The BiOC Transport Driver will ensure adequate transport schedules are delivered to increase efficiency across the service. This position will contribute to continual improvement projects with regards to client safety, client wait time, staff downtime and vehicle maintenance.

Duties

• Manage patient movement, transport, and best clinical outcomes in accordance with qualifications, scope, and authority to practice under the ATSICHS oversight framework.
• Complete incident reports and vehicle faults, where necessary, in a timely fashion.Ensure vehicle is always safe to operate, with the appropriate amount of fuel to complete assigned transport.
• Workwith administration to ensure staff are allocated pick-up of passengers relative to their geographical area and as per the schedule.
• Assist with the administration functions of the office including answering the phone, assisting with client administration, general administration tasks, maintaining the tidiness of the office, assisting with transporting goods and supplies.
• Oversee vehicle maintenance and cleaning schedules and processes.
• Inform clients of the hub hours, locations, upcoming closures, services provided, and any upcoming events.
• Coordinate care with other team members to provide a holistic care model for the clients.Ensure all client and visitors are actively engaged within a culturally safe and family centred manner.
• Collate feedback and complaints and escalat[e] unresolved matters directly to the Program Manager.
• Participate in professional development and targeted coaching to achieve performance results.Follow operational directions from the Program Manager to ensure efficient and timely response to requests for service from key stakeholders to meet KPI's.
• Maintain privacy and confidentiality as per ATSICHS policy, procedure and other regulatory requirements.

Culture

• Everything we do is driven by a deep connection to Aboriginal and Torres Strait Islander peoples.
• We’re united in our purpose to improve lives, strengthen families, and support our communities to thrive.
• We embrace innovation, new technologies, and evidence-based approaches to meet the evolving needs of our community.
• You’ll be supported by a welcoming culture where your voice is heard, your strengths are valued, and your wellbeing matters.
• We celebrate achievements, value collaboration, and make work an enjoyable and fulfilling place to be.
• Starting salary of $62,003 + 12% super.
• 25% casual loading available.
• Company provided mobile phone.
• Flexible rostering hours/9 day fortnight options available.
• Work for an organisation that values growth and innovation to provide culturally safe community and health care.
• You’ll be supported with training, access to learning and development opportunities (including LinkedIn Learning) as well as career progression pathways.
• Employee Assistance Program - access up to six free and confidential sessions in any two-year period.
• Annual staff gathering, team building days, and team social gatherings.

Desired Skills and Experience

Required

• Hold an unrestricted C class driver's licence and drive in a safe and reasonable manner.

AND

• Ability to work as part of a multi-disciplinary team and understand the cycle of care patient system.
• Interpersonal communication skills that demonstrate your ability to problem solve and negotiate positive outcomes.
• Ability to work with Aboriginal and Torres Strait Islander communities and their leaders, respecting traditional culture and ways of doing business.
• Transport experience in a Primary Healthcare setting.
• Previous experience working in an administration and/or service coordination role.
• Demonstrated organisation skills, including an ability to multi-task, to plan, set and prioritise workloads to meet deadlines, and to work independently, efficiently and effectively.
• Demonstrated interpersonal skills with a focus on client focused outcomes.

Additional Requirements

• National Police Certificate.
• Current Working with Children's Card (Blue Card) or be eligible toapply.
• Driver's Licence.
• Evidence of Work Rights.
• Immunisations Category B.
• Travel between work sites on a regular basis.
• Travel to work in the community on a regular basis.

Other Information

ATSICHS Brisbane is committed to promoting the wellbeing, protection, and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respect, and empowered.